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Creating amazing guest experiences through innovative software solutions for the social good community

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Rick Hernandez

How to prevent duplicate emails when creating household records

July 8, 2021 By Rick Hernandez

Uncheck the Copy email address to household and members option

Filed Under: Data Merge, Deduper, Help Center

Membership Query Example

June 23, 2021 By Rick Hernandez

Filed Under: Development, Digital Membership Cards, Help Center

How to create a constituents query

June 22, 2021 By Rick Hernandez

Below is a basic query to pull most used constituent data.

Basic query for constituents

You may add additional restrictions in the “Include records where” section depending on the results you want to pull. For example, if you would like to fetch records for constituents that have been added this year, you should include the “Date added” restriction:

Filed Under: Data Bridge, Help Center, Query Examples

How to add a banner

June 21, 2021 By Rick Hernandez

var imageURL = 'ENTER_URL_HERE';
$('.main-Content > .container').prepend('<img id="banner-image" src="' + imageURL + '" style="width:100%"/>');
View Source Code

Filed Under: Checkout Flows, Help Center, JavaScript

How to verify domain name with Cloudflare

June 16, 2021 By Rick Hernandez

Learn how to verify your domain name with Social Good Software so you can start sending emails with the Email Designer.

Filed Under: Account, Domain Name, Help Center

How to automatically determine who the email address belongs to

June 7, 2021 By Rick Hernandez

Learn how to automatically determine who the email address belongs to with your Altru data.

Filed Under: Deduper, Email, Help Center

Social Good Software Update 1.3.2v

May 26, 2021 By Rick Hernandez

Deduper

  • Fix for duplicate keys not working on multiple queries attached to the Deduper application
  • Fix when removing multiple emails at the same time

Calendar Builder

  • You can now clear the cache of your calendar as a background request
  • Improved support for the scheduling system to only schedule data update only once and to avoid redundant data downloads
  • Added support to remove events relative to the current time
  • Added support to hide hours of time from the calendar

Email Designer

  • Added support to send emails relative to a date
    • You can now schedule emails relative to a date
    • You can send emails on the date, before the date, or after the date
    • You can choose the number of days to send the email on
    • Works with membership emails, reservation emails, and transactional emails
    • You can adjust the settings for the relative to the date option after creating the email
    • Added support for rows and split for each duplicate
    • Added support to view emails in preview to be sent on the selected date
    • Added backwards compatibility for emails to use the new functionality
  • Added support for Membership Card Download Link
    • Just drag and drop the variable and the link shows up on your email
  • Added a fix for grouping to use custom keys but still use the system record id if it’s available
  • Added a fix to only send emails if PDF can be generated successfully
  • Improved support for the scheduling system to only schedule data update only once and to avoid redundant data downloads
  • Added support to sort email previews from A-Z or Z-A
  • You can now see which emails are set to go out with a green icon and comment
  • Improved UI to allow you to show membership card option for any type of email
  • Added support to include links in the receipt grid
  • Receipt grid only requires the Grid rows and header and footer are now optional
  • Added support for large data logs and large previews to only show the first few rows
  • Added support to view the enabled emails from the list of email templates

Online Template

  • Added the option to upload footer and background image
  • Improved the UI to handle different design types
  • Fixed a bug with Google tracking
  • Added support to save settings when settings are changed in the editor

Development

  • Membership Card Designer
    • Added a fix for cached membership cards not working on the first click
    • Added support for special characters in the organization’s name
    • Added support for Name on card field
    • Add support for missing fields such as expiration date
    • Added support for Google Pay and Apple Wallet colors
    • Added a fix for centered content on the membership card initial design
    • Fixed issue with the company name to be organization name
    • Fixed issue with the family template and standard template
    • Fixed rotation of membership cards in preview
    • Improved usability of the card by fixing minor bugs
    • Fixed issue with Custom Field
    • Added HTML editor for content
    • Fixed random 404’s on template previews
    • Fixed a bug with card designs not being saved

Data Bridge

  • Added a fix for merging key not working
  • Added a fix for a timestamp for the last updated date
  • Added support for static files
    • Excel and CSV files are now supported

System Improvements

  • Added a fix to remove scheduled tasks when Altru is not available
  • Improve ODATA monitoring service to not block accounts if Altru is offline
  • Fixed bug with bounces complaints and delivery alerts
  • Remove white spaces when creating team members
  • Added support for multiple organizations tied to one individual to override from previous organizations

Filed Under: 2021, Help Center, Software Updates

Header Template

May 4, 2021 By Rick Hernandez

Checkout Flow Header Template

Filed Under: Checkout Flows, Help Center, Templates

How to configure a window of time

May 2, 2021 By Rick Hernandez

Filed Under: Calendar Builder, Calendars, Help Center

Hide events relative to the current time

May 2, 2021 By Rick Hernandez

Filed Under: Calendar Builder, Calendars, Help Center

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Social Good Software | Altru software integrations | Deduper | Calendar Builder | Email Designer | Barcodes Reader | Checkout Flows | Membership Portal | Online Template | API Integrations