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Social Good Software

Creating amazing guest experiences through innovative software solutions for the social good community

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    • Deduper
    • Calendar Builder
    • Email Designer
    • Barcodes Scanner
    • Online Template
    • Checkout Flows
    • Membership Portal
    • Data Bridge
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Software Updates

Social Good Software Update 1.3.3v

August 12, 2021 By Rick Hernandez

Deduper

  • Added support to automatically determine who the email address belongs to based on a weighted algorithm

Barcode Scanner

  • Added support for multiple barcode scanners per account
  • All existing barcode scanners will remain available till the end of 2021

Calendar Builder

  • Improved UI to make it more clear on how to setup reserved events
  • Added new logging view to search within logs
  • Calendars are now processed in parallel for data updates

Email Designer

  • Added support for a list of emails instead of a grid of emails when you have more than twelve emails
  • Added support for “Grid” instead of “Receipt Grid” to use the grid with Digital Membership Card
  • Added support to enforce membership type
  • Fixed a minor bug relative to date schedule for future tasks
  • Added new logging view to search within logs
  • Improved support for creating links to be simpler
  • Added support to process emails on their own service workers for immediately, specific date, and relative to the date
  • Added support for ODATA links to be links
  • Emails will only go out if Altru is available
  • Added support to auto fill details when you first create an email
  • Fixed a timezone bug with logs

Online Template

  • Added a fix to save markup when editing HTML markup
  • Added a fix for Safari back button to force a page to reload

Development

  • Membership Card Designer
    • Added the dollar amount on the card with a format
    • Fixed bug with not being able to remove hero image
    • Added support to process data updates in real-time instead of scheduled service
    • Added support to receive incoming questions
  • Data Import
    • You can now create, edit, update, clone, and delete batch imports
  • Ticket Designer
    • Fixed a bug with the editor not showing a preview of text after editing the text
    • Added logs when a ticket can’t be generated by Altru

Data Bridge

  • Added support to batch process attribute updates with Altru
  • Added support to process data updates in real-time instead of schedule service
  • Fixed a bug not to SYNC over “N/A” values to Altru

System Improvements

  • UI improvement for team section
  • Added new logs throughout the application to be able to export data with csv or excel

Filed Under: 2021, Account, Help Center, Software Updates

Social Good Software Update 1.3.2v

May 26, 2021 By Rick Hernandez

Deduper

  • Fix for duplicate keys not working on multiple queries attached to the Deduper application
  • Fix when removing multiple emails at the same time

Calendar Builder

  • You can now clear the cache of your calendar as a background request
  • Improved support for the scheduling system to only schedule data update only once and to avoid redundant data downloads
  • Added support to remove events relative to the current time
  • Added support to hide hours of time from the calendar

Email Designer

  • Added support to send emails relative to a date
    • You can now schedule emails relative to a date
    • You can send emails on the date, before the date, or after the date
    • You can choose the number of days to send the email on
    • Works with membership emails, reservation emails, and transactional emails
    • You can adjust the settings for the relative to the date option after creating the email
    • Added support for rows and split for each duplicate
    • Added support to view emails in preview to be sent on the selected date
    • Added backwards compatibility for emails to use the new functionality
  • Added support for Membership Card Download Link
    • Just drag and drop the variable and the link shows up on your email
  • Added a fix for grouping to use custom keys but still use the system record id if it’s available
  • Added a fix to only send emails if PDF can be generated successfully
  • Improved support for the scheduling system to only schedule data update only once and to avoid redundant data downloads
  • Added support to sort email previews from A-Z or Z-A
  • You can now see which emails are set to go out with a green icon and comment
  • Improved UI to allow you to show membership card option for any type of email
  • Added support to include links in the receipt grid
  • Receipt grid only requires the Grid rows and header and footer are now optional
  • Added support for large data logs and large previews to only show the first few rows
  • Added support to view the enabled emails from the list of email templates

Online Template

  • Added the option to upload footer and background image
  • Improved the UI to handle different design types
  • Fixed a bug with Google tracking
  • Added support to save settings when settings are changed in the editor

Development

  • Membership Card Designer
    • Added a fix for cached membership cards not working on the first click
    • Added support for special characters in the organization’s name
    • Added support for Name on card field
    • Add support for missing fields such as expiration date
    • Added support for Google Pay and Apple Wallet colors
    • Added a fix for centered content on the membership card initial design
    • Fixed issue with the company name to be organization name
    • Fixed issue with the family template and standard template
    • Fixed rotation of membership cards in preview
    • Improved usability of the card by fixing minor bugs
    • Fixed issue with Custom Field
    • Added HTML editor for content
    • Fixed random 404’s on template previews
    • Fixed a bug with card designs not being saved

Data Bridge

  • Added a fix for merging key not working
  • Added a fix for a timestamp for the last updated date
  • Added support for static files
    • Excel and CSV files are now supported

System Improvements

  • Added a fix to remove scheduled tasks when Altru is not available
  • Improve ODATA monitoring service to not block accounts if Altru is offline
  • Fixed bug with bounces complaints and delivery alerts
  • Remove white spaces when creating team members
  • Added support for multiple organizations tied to one individual to override from previous organizations

Filed Under: 2021, Help Center, Software Updates

Social Good Software Update 1.3.1v

April 9, 2021 By Rick Hernandez

Calendar Builder

  • Improved data download services to run queued jobs immediately instead of waiting for queue to empty

Email Designer

  • Added support for the “&” symbol in the “subject” and “from name”
  • Improved data download services to run queued jobs immediately instead of waiting for the queue to empty
  • Fixed a minor bug with scheduled tasks not removing task after failed attempt to download data from a slow query
  • Added support for receipt grid to be customized using grouped fields
    • Support for header, rows, and footer to be customizable
  • Removed merging fields
  • Added System Record ID mapping back into the available options

Online Template

  • Published improved version of the online template editor
  • Improved support for IE and Edge browser for GA tracking

Development

  • Ticket Designer
    • Delete ticket designs
    • Clone a ticket design
    • Preview a ticket design
    • Support for any number of ticket designs
  • Membership Card Designer
    • Delete membership card designs
    • Clone a membership card design
    • Preview a membership card design
    • Support for any number of membership card designs
  • Merged in Membership Portal into Development

System Improvements

  • Removed the “www” prefix when suggesting a domain name on DNS verification process
  • Added a fix for trial accounts not to be able to use real-time data updates

Filed Under: 2021, Help Center, Software Updates

Social Good Software Update 1.2.9v

October 12, 2020 By Rick Hernandez

Calendar Builder

  • Added support for multi types of categories using the Event Registration option
  • Added message to communicate on how categories are created for the calendar wizard

Email Designer

  • Removed emails sent feature
  • Added support for variables in the title of the email
  • Added new email designer to create mobile-friendly emails
  • Added support for backward compatibility of emails. All existing emails will continue to work without any modifications
  • Fixed a bug with some eTickets not generating if no PID is set

Membership Portal

  • Digital Membership Cards are now available
    • iOS, Android, and Web
  • Added support for guest passes on constituents record
  • Added support for guest passes on the membership record
  • Added support digital cards preview and edit of landing page
  • Added digital membership cards when you are logged in
  • New membership card designer to create digital cards
  • Added support for Apple Wallet, Google Pay, and Web
  • New embed code for single sign-on service
  • Fixed a minor bug when tickets are generated the application would hang
  • Email enforcement based on membership id is now available
  • A.I algorithm to determine the record owner is now being used for account creation
  • Added support for SSO header and footer code
  • Added error messages if third party cookies are not accepted by the browser. Applies for account creation, login, and reset the password.
  • Fixed a bug with the visual editor not allowing you to edit SSO dialogs when in preview mode

System Improvements

  • Daily backups of application settings are now saved and retained for 360 days
  • Launched our new pricing structure
  • Added support for refunds or canceled accounts on the dashboard
  • Added support for accounts who pay via check to access billing area

Filed Under: 2020, Help Center, Software Updates

Social Good Software Update 1.2.8v

August 28, 2020 By Rick Hernandez

Calendar Builder

  • Fixed a minor bug with showing availability on sold-out events
  • Fixed a minor bug with Go To Event in the past for date selection
  • Removed timezone setting from Calendar share tab
  • Added support for global timezone
  • Added support to select if calendar links open in a new window or the same window
  • Replaced input fields with fixed input for calendar selection on the data range type of calendar
  • Added support for quantity attribute on calendar item availability. This adds better support to count for items sold through group sales
  • Added support for caching system to cache links from the calendar if it’s a type of program from Altru
  • Added new feature to allow you to clear the cache of all the links in the calendar

Email Designer

  • Improved algorithm to detect when Altru is not online
  • Fixed a minor bug when email templates are originally created they don’t have a value so we need to default out to “N/A”
  • Added a new feature to support for merging fields. You can now use data from duplicate rows in your email
  • Added better support for sending emails in parallel with each template
  • Emails are now checked every minute instead of every five minutes
  • Improve email sending functionality when Altru is offline or not able to respond back with data
  • You now must setup a valid Ticket ID before you can enable the “eTicket generate” feature
  • Fixed a bug when sending emails an “Email Sent” message is shown

Online Template & Checkout Flows

  • Fixed a minor bug with checkout forms showing the “Please wait…” loading screen on form submissions.

Membership Portal

  • Added a check to validate an email address is in the right format
  • Fixed a bug when constituent profiles are being created when the setting was disabled
  • Fixed a bug with barcodes not being able to get scanned in for the Membership Card (Web)
  • Added support for CDN on the single sign-on service
  • Fixed a bug when ticket downloads would hang for a long period of time
  • Added support for line breaks on the PDF generated to do a line break for every four tickets.
  • Improved reliability for the eTickets generated. We now only send out tickets if Altru returns back data.
  • Fixed a bug with not being able to change the “Forgot Password” page
  • Added support for user mapping based on the same id type
  • Added feature to search by email address for a constituent preview in the SYNC tab

Data Bridge

  • Fixed bug with zero value in google sheets not populating correctly
  • Fixed bug with widget previews not working in production
  • Added support for global timezone
  • Fixed a bug with not being able to add team members to the Data Bridge application
  • Added support to trim the label of long names for the preview

System Improvements

  • Added the ability to set the timezone for the application. This setting is applicable for Calendars and the DataBridge and for any new timezones in the future
  • Fixed a bug with team grid not displaying correctly if a team member has not created an account
  • New security update
  • Improved system logging for user actions

Filed Under: 2020, Help Center, Software Updates

Social Good Software Update 1.2.7v

July 13, 2020 By Rick Hernandez

Data Bridge

  • Moved over to use the API for better fault tolerance during high network usage
  • Added support for the last time updated timestamp on Google Sheets

Deduper

  • Added support to remove false positive records on the results page
    • Records with the same System Record Id are merged to one record-keeping only one data and discarding duplicate data
  • Fixed a bug with columns not being sorted correctly in the overview page from ascending to descending order
  • Added support to detach an email address
    • You can detach email for each constituent manually
  • Deduping service is now scheduled automatically after new settings are detected
  • Added better support to go through each record when viewing a list of records
  • Added support to remove items from the list after they have been merged together only local records

Calendar Builder

  • Added new calendar type of “Date Selection”
  • Fixed a bug when checking for jQuery version is not available only applicable to some sites using Drupal
  • Fixed a bug for calendars that only have one event and want to jump to that event automatically
  • Fixed a bug with calendars reverting to default when Altru is offline

Email Designer

  • Added support to generate barcodes automatically for eTickets when emails are sent out
  • Added support to attach eTickets as a PDF to the email before it’s sent out
  • Fixed a bug when Altru returns no data for a variable inside an email. We now set the value to be empty.
  • Fixed a bug when the title of a note type is longer than 50 characters it gets trimmed to be exactly 50 characters.

Barcodes Scanner

  • Fixed iPad UI usability issues
  • Added support to show invalid barcode scanned value for continues scanning option
  • Fixed language to reflect new domain for invalid password
  • Fixed a minor bug with colors not being set on the mobile app
  • Released new versions of the app
    • Android
    • iOS
    • Windows
  • Fixed a bug with mobile clients not downloading new data when barcodes are validated

Online Template & Checkout Flows

  • Released a CDN for all checkout flows using a static file system

Membership Portal

  • Added support for primary address download
  • Added new Integration Testing Tool – Helps narrow down issues with Access Control lists

Filed Under: 2020, Help Center, Software Updates

Social Good Software Update 1.2.6v

June 8, 2020 By admin

Data Bridge

  • Created a data bridge based on an ODATA query
    • Create, Delete, Share and auto-update data with Altru
  • Connect Data Bridge with Google Sheets and Excel
    • Authentication credentials are generated per widget
  • You can create widget types
    • Gauge
    • Google Sheet
    • Excel
  • Restricted access to the data bridge based on subscription plan – Expert plan is required

Calendar Builder

  • Added support for IE11 to render calendars
  • Added support for sites with jQuery 1.9.0. or older
  • Fixed a minor bug when duplicate keys are used on creation
  • Added better support for windows to view reservation fields selection

Email Designer

  • Fixed a minor bug with Emails not sending when Altru is not available
  • Fixed a minor bug with multiple download complete dialogs showing

Barcodes Scanner

  • Added new UI for administrator panel to work better with different resolutions
  • Added new dialog for color pickers on the Admin portal
  • Added new feature to view the valid barcode scanned in
  • Added continuous scanning option for mobile, web and desktop apps
  • Released a new version of the app
    • Android
    • Apple
    • Windows
  • Fixed a minor bug with barcodes not validating with Altru
    • You can now see error messages in the sync activity

Online Template & Checkout Flows

  • Dynamic checkout flows will only work if the Template script is embedded on the same page. (Fixes a bug with data binding)

System Improvements

  • Added better support to parse Altru URL for credentials when setting up the connection with Altru
  • Improved caching for old files on app.socialgoodsoftware.com

Filed Under: 2020, Help Center, Software Updates

Social Good Software Update 1.2.5v

May 18, 2020 By Rick Hernandez

Deduper

  • Added support to export duplicate data with excel or csv options
  • Fixed a minor bug with Merging options not working without API level access

Email Designer

  • Migrated to a more reliable scheduling system
  • Fixed a bug with emails not being sent in some cases
  • Fixed a bug with preview not working on encoded emails
  • Added support of Query returns an empty value for money then we use ‘$0.00’ as a replacement
  • Added support for Hour and Minute data type
  • Added support for Integer data type
  • Added support for the preview tab to only show the first 35 characters of the email
  • Added support for sticky configuration in merging fields when Altru is offline
  • Fixed a bug with new fields not getting pulled when re-adding an ODATA link on the creation of new email template

Calendar Builder

  • Fixed a minor bug with calendars not updating cache on data downloads

Checkout Flows

  • Added server-side caching for data (Improves response time)

Online Template

  • Added server-side caching for data (Improves response time)
  • Added back Dynamic Code Execution – Required for Donations in Cart page

Membership Portal

  • Added faster response times for Single Sign on dialogs. ~30ms

Barcode Scanner

  • Added better support for scanning tickets on a guest’s device. Watch Demo

System Improvements

  • Rolled out a Content Delivery Network across all features in the product. Will increase reliability for traffic spikes.

Filed Under: 2020, Software Updates

Social Good Software Update 1.2.3v

March 20, 2020 By Rick Hernandez

Calendar Builder

  • Added support for calendar preview not to cache data. (Only applicable when building your calendar)
  • Fixed a minor bug with calendars not opening links in a new tab when viewing in list mode
  • Added support to remove links from events that have been sold out.
  • Fixed a minor bug to keep selected colors as the focus color
  • Fixed minor bug with Safari not supporting large calendars in local storage.
  • Added support for custom CSS and JavaScript

Email Designer

  • Worked on new drag and drop email builder

Filed Under: 2020, Help Center, Software Updates

Social Good Software Update 1.2.1v

February 18, 2020 By Rick Hernandez

Deduper

  • Added support for merge configurations based on name instead of ID.

Calendar Builder

  • Added better support for Windows IE browser on admin UI
    • Fixed a minor bug with scroll bar hiding labels
    • Fixed a minor bug with icons not showing the right color
  • Revised the “More” option in calendar to show in a bigger window. (320px)
  • Fixed a minor bug with jQuery not being defined on the page.
  • Fixed a minor bug with redirect links not working for event registration forms.
  • Switched over calendars to use a micro service.
    • Improves loading speed for click events on program forms
    • Improves speed to render during high usage

Email Designer

  • Fixed a minor bug with new email templates not being processed.

Checkout Flows

  • Added support for Combo Tickets forms
  • Added support to view activity log by the day

Online Template

  • Simplified the UI to support just one JavaScript and CSS per page
  • Moved the UI for preview URL to the preview tab
  • Added support to view activity log by the day
  • Removed ability to listen for ajax request and just execute once
  • Fixed issue with data drops on analytics – 1/29/2020

Membership Portal

  • Added single sign on service

Barcode Scanner

  • Fixed bug with browser not rendering app preview on browser
  • Small tweaks on the UI to simplify the preview screen

Team Section

  • Fixed a bug with dates not being shown as “N/A” if not available

System Improvements

  • Fixed the 524 issue some users were reporting
  • Fixed issue with IE forcing a logout on sessions

Filed Under: 2020, Help Center, Software Updates

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Social Good Software | Altru software integrations | Deduper | Calendar Builder | Email Designer | Barcodes Reader | Checkout Flows | Membership Portal | Online Template | API Integrations