Increase revenue, save time, with more automations and less manual work

Altru by Blackbaud is a powerful backend, but a clunky, off-brand frontend quietly drains revenue from tickets, memberships, and donations. Guests abandon carts, members get lost in confusing webforms, and donors drop off. The Altru system is already paid for, Social Good simply makes it work better. Keep Altru with no switching, no migration, and no added cost.

A smiling visitor holding up a mobile ticket as she is welcomed into a bright modern museum

Trusted by 100+ leading Arts & Culture Organizations

CheekwoodChicago History MuseumKnock Knock Children’s MuseumMiddleton Place FoundationNational Baseball Hall of FameNeue GalerieParrish Art MuseumPlanting FieldsCheekwoodChicago History MuseumKnock Knock Children’s MuseumMiddleton Place FoundationNational Baseball Hall of FameNeue GalerieParrish Art MuseumPlanting Fields

Everything guests need in one place

Social Good elevates the Checkout experiences guests interact with most, ensuring every transaction feels completely on-brand.

Altru completely reimagined

No data migration, no transition risks, just a brand-new, elevated guest experience.

Community organization event

While managing the Parrish Art Museum Membership department, I worked with Social Good on a number of solutions to help the Museum overcome challenges and better serve our Members. The dedication to our projects and willingness to go above and beyond while engaging Museum staff in a positive and encouraging way enabled us to meet our goals and enjoy the process along the way.

Maria Fumai Dietrich

Maria Fumai Dietrich

Membership and Individual Giving Manager, Parrish Art Museum

FAQ

Common Questions

Does this replace or change our Blackbaud relationship?

No. Social Good is an approved Blackbaud Technology Partner that works on top of Altru, it doesn’t replace it. Your Altru account, data, and Blackbaud relationship stay exactly the same, we simply give your guests a better experience on the front end.

Is our data secure?

Yes. Payments still process directly through BBMS (Blackbaud Merchant Services), so card data never touches our systems. Everything else, guest, member, and donor data, runs on Amazon Web Services infrastructure that maintains PCI DSS Level 1, ISO 27001, SOC 1 and SOC 2, FISMA Moderate, and Sarbanes-Oxley (SOX) compliance, the same standards used by banks and enterprise software. Data centers are protected with 24/7 physical security, video surveillance, and multi-factor access controls. Learn more at aws.amazon.com/security.

What does it cost?

There’s no software fee to get started. Social Good is transaction-based, and it’s your choice how processing fees are handled: pass them on to the guest or donor, or have your organization absorb them instead, so you stay in control of both the budget and the giving experience.

How long does implementation take?

Most organizations are live in days, not months. Setup means connecting your existing Altru credentials, no data migration, no lengthy development project, and no downtime for your team.

Do we have to migrate our data?

No. Your data stays in Altru exactly where it is today. Social Good reads and writes to Altru in real time, so there’s nothing to export, import, or reconcile.

Can we cancel if it’s not a fit?

Yes. Every organization gets a 90-day, risk-free trial. If it’s not the right fit during that window, we can cancel the agreement with no hassle. After the 90 days, we offer a specific term based on your needs with the option to renew yearly.

Approved Blackbaud Technology Partner

Partnering with Blackbaud means our integration is vetted, secure, and built the right way, ensuring seamless compatibility and data integrity you can rely on.

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Blackbaud Technology Partner
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See it in action

Get started with Social Good

801-822-0183

Schedule your one on one demo to see the software in action.

Social Good platform
Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.