Calendar Builder
How to See Registration Options for a Constituent’s Altru Registrations
A parent calls to ask whether they signed up for the member rate or the nonmember rate on next month’s camp week. You open their constituent record, click into registrations, and see the event, the date, and a status. What you don’t see is the one detail the caller actually wants: which registration option they
How to Show Multiple Programs on One Calendar in Altru
You run general admission, a planetarium show, and a behind-the-scenes tour. In Altru each one is its own program with its own events. A visitor planning a Saturday wants to see all three on one calendar and pick times that don’t collide. Your website, meanwhile, shows three separate ticketing pages, or one long list with
How to Reprint Altru Membership Cards From Daily and Advance Sales
A member walks up to the admissions window, digs through their wallet, and realizes the card is at home, cracked, or went through the wash. The cashier is already in Altru’s daily sales screen with a line behind the member. What they want is a fresh card, printed right there, without leaving the transaction or
How to Apply Guest Passes in Altru Advance Sales (and What to Do If You Can’t)
A member calls on Tuesday to book Saturday’s 11:00 entry for herself and two friends. Her membership includes two guest passes a year, and she’d like to use them now so the whole party is set before they arrive. Your staff open advance sales, look up the member, add the tickets… and then have to
How to Find Group Sales Reservations in Altru Quickly
A teacher calls: “We’re the fourth grade from Lincoln Elementary, coming sometime in May, and I need to add six chaperones.” She doesn’t have a reservation number. She isn’t sure whose name the booking is under. Somewhere in Altru there’s a group sales reservation that matches, and you need to find it while she waits
How to Customize Altru Online Options by Event, Program, and Category
The members-only evening tour needs a different cutoff time than the general admission calendar. The school program should hide price types the public never sees. The holiday light event wants its own confirmation wording. And a setting you change for one of them seems to change all of them. That last part is the real
How to Filter the Altru Group Sales Revenue Report by Program and Future Dates
Two questions come up again and again with the group sales revenue report in Altru: “Can I see this for just one program?” and “Can I see what’s booked for next month?” The first matters to whoever manages school field trips separately from adult tours. The second matters to anyone forecasting staffing or cash flow.
Accepting Donations From People Who Can’t Attend Your Altru Event
Every gala invitation list has a group of people who love the cause and still can’t come. They’re out of town, they don’t do black-tie, or $250 a plate isn’t in the budget. Many of them would gladly give something. The question is whether your event setup in Altru gives them a clear way to
How to Report on Custom Prices for Scheduled Program Events in Altru
Your scheduled programs probably share a standard price list: adult, child, senior, member. Then a handful of events break the pattern. A members-only preview at a lower rate, a holiday evening priced higher, a sensory-friendly session with a flat fee. In Altru you can set custom prices on those individual events, and they sell correctly.
How to Add Altru E-Tickets to Apple Wallet and Google Wallet
Guests buy timed tickets on their phones, then stand at your gate scrolling through email for a PDF. Many of them would rather tap a pass in Apple Wallet or Google Wallet, the way they do for flights and concerts. So the question comes up: can Altru e-tickets go into a mobile wallet? The honest
