Calendar Builder
How to Customize Altru E-Ticket Templates (and Where They Fall Short)
An e-ticket gets more attention than almost anything else you send. Guests open it in the parking lot, hand their phone to a scanner, and screenshot it for the rest of the family. Yet many Altru e-tickets still look like the default: a logo, a barcode, a block of merge fields, and very little that
How to Email Tickets from Altru Daily Sales and Advance Sales
A caller books four tickets for Saturday’s 11:00 entry. Your phone agent takes the card, completes the order in Advance Sales, and then has to answer one question: “How do I get my tickets?” If the answer is “pick them up at will call,” you’ve just added someone to the will-call line on their visit
Why Scanning a Ticket Doesn’t Always Check In Altru Registrants
Someone scans a barcode at the door, the scanner beeps green, and the guest walks in. Then a week later the education coordinator pulls the attendee list for a workshop and half the people who were plainly in the room show as “registered” but not “attended.” Somebody now has to tick boxes by hand from
How to Limit Capacity by Price Type in Altru: Four Workable Approaches
Say your 10:00 behind-the-scenes tour holds 20 people, but only 4 of those spots can be the free member-guest tickets, and only 2 can be wheelchair-accessible spots because of the elevator. You set capacity to 20, add your price types, and then realize nothing stops the member-guest price from selling all 20. That is the
How to Refund or Adjust Altru Group Sales Payments After Check-In
A school books 60 students, pays in full, and arrives with 48. The chaperone checks in, the group tours the galleries, and two days later the district’s business office asks for a refund on the twelve no-shows. Now someone in your group sales office has to change money on a reservation that Altru already considers
