Calendar Builder
How to Exchange Altru Tickets for a Different Program
A family booked the 11:00 planetarium show, but when they arrive they’d rather spend that hour at the behind-the-scenes animal encounter. Same day, similar price. It sounds like a simple swap. In Altru it often isn’t, because the two are different programs, and moving a guest to another time of the same program is a
How to Print Tickets for Group Sales Reservations in Altru
A school bus pulls up with 58 fourth graders, six chaperones, and a teacher holding a confirmation email. Someone at admissions needs to get all 64 people through the gate, and the question is whether you hand over a stack of printed tickets, a single group pass, or just a headcount on a clipboard. Altru
Changing Registration Options Across Multiple Events in Altru
Take a lecture series with eight sessions, or a summer camp split into weekly sessions. Each one is its own event in Altru with its own registration options. Then the member price changes, or you add a “bring a guest” option, or a deadline moves. You open the first event, make the change, save it,
How to Add Setup, Cleanup and Staffing Notes to Altru Program Events
A 10:00 school program is not a 10:00 job. Someone has to set chairs out at 9:30, a docent has to be assigned, and the room needs to be clear before the 11:30 birthday party arrives. Altru knows the 10:00 part. It holds the program, the event date and time, the location, the capacity and
How to Pre-Fill Altru Registration Forms for Logged-In Patrons
A parent logs in to your website, clicks through to sign their daughter up for a summer camp session, and is handed a blank form asking for their name, email, address, and phone number. The same details they used to create the login five minutes earlier. Some finish it. Some abandon it. A few type
How to Register for Multiple Program Events at Once in Altru
A parent wants to sign two kids up for four Saturday workshops. In many Altru setups that turns into eight separate selections, eight sets of registrant details, and a good chance one of the kids ends up on the wrong date. The registrations go through, but the experience is slow for the family and messy
How to Get Your Altru Schedule into Outlook or Google Calendar
Your education coordinator lives in Outlook. Your facilities lead lives in Google Calendar. The school tours, private rentals, and evening programs all live in Altru. Sooner or later someone asks, “Can’t we just get the Altru schedule into my calendar?” The short answer is yes, but probably as an export you refresh rather than a
Mobile Check-In for Altru Events and Programs: What Works at the Door
The doors open at 6:00 for the member preview. By 6:05 there’s a line out to the parking lot, two staff members share one laptop at a folding table, and someone is scrolling a printed attendee list looking for “Smith, J.” Mobile check-in is supposed to prevent exactly this. Whether you can run it entirely
How to Run a Waitlist for Sold-Out Programs and Events in Altru
Your spring camp sells out in a day. Within a week, the phones are full of parents asking to be “put on the list,” and someone at the front desk is keeping that list on a sticky note. Then a family cancels, and nobody is sure who asked first. Altru doesn’t give you a dedicated
How to Let Schools and Groups Book Visits Online with Altru
A fourth-grade teacher emails in September asking to bring 64 students and 8 chaperones on a Tuesday in November. Your group sales coordinator replies, checks capacity, builds the reservation in Altru, sends a confirmation, chases a deposit, and then updates the headcount twice before the bus arrives. Multiply that by every school, scout troop, senior
