Calendar Builder
Customizing the Special Event Registration Screen in Altru
A gala needs meal choices and table assignments. A members’ preview night needs to know who is bringing a plus-one. A lecture series just needs a name and an email. Altru handles all three as special events, and the registration screen staff see looks largely the same each time. That’s where the frustration starts. The
How to Separate Program Event and Special Event Registrants in Altru
Altru uses the word “event” for two quite different things. A program event is a scheduled occurrence of something you sell tickets to, like a summer camp session, a guided tour, or a planetarium show, and it’s sold through daily sales, advance sales, or group sales. A special event is a gala, a members’ preview
Giving One Registrant Multiple Registration Options in Altru
A donor signs up for your spring lecture series. She wants the lecture, the reception afterward, and a seat at the members-only dinner. In your head that is one person with three choices. In Altru, an event registrant is usually tied to a single registration option for that event, so the second and third choices
Handling Multiple Hosts for Altru Program and Event Registrations
Two board members split a table at the gala. A family registers for a members-only camp night, and both parents want to be the contact. A corporate sponsor sends three managers, each bringing their own guests. In every case the real-world party has more than one “host,” and Altru’s registration model expects just one. This
How to Report on Everything on the Altru Organization Calendar
The organization calendar in Altru is a good place to see what’s happening across the building: public events, scheduled programs, private rentals, and other items your staff have put on it. Then someone asks for “everything on the calendar next quarter” as a spreadsheet, and you find out the calendar is built for looking at,
Why the Altru Organization Calendar Resets, and How to Work Around It
You set the organization calendar the way you like it: the right view, the right range, only the event categories and locations you care about. You go file a membership, come back, and it has snapped back to the default. Log out at the end of the day and it definitely won’t be there tomorrow.
How to Build a Big-Picture Events Calendar Around Blackbaud Altru
Ask five departments at a museum or zoo what’s happening next month and you’ll get five calendars. Education has school programs. Development has the gala and a donor preview. Visitor services has timed admission and a members’ morning. Facilities has a rental in the event hall. Marketing has a spreadsheet trying to keep up with
How to Handle a Rain Date for a Group Reservation in Altru
A second-grade class is booked for an outdoor garden tour on Thursday. The forecast says thunderstorms. The teacher calls Tuesday asking whether they can “just use the rain date,” and the person who answers the phone opens the group reservation in Altru and finds one date, one set of times, and nowhere obvious to put
How to Avoid Room Conflicts Between Programs and Events in Altru
The education team schedules a Saturday homeschool workshop in the classroom wing. Two weeks later, the events coordinator books the same room for a member preview reception. Both look fine on their own. Nobody notices the overlap until the caterer and twenty kids with glue sticks arrive at the same door. Room conflicts like this
Where to Find “Mark All as Attended” in Altru (and Why It May Be Hidden)
The event is over, sixty people showed up, and you want Altru to reflect that before you run the post-event report. Clicking into each registrant one at a time is not a good use of your evening, so you go looking for the bulk option. It exists, but it’s not always where people expect it,
