Calendar Builder
How to Cancel Tickets Without Refunding in Altru: Options and Tradeoffs
A family books four timed-entry tickets for Saturday at 10:00, then emails Friday night to say they can’t make it. Your policy says tickets are non-refundable. You’re happy to keep the money, but you’d like those four spots back in inventory so someone else can buy them. In Altru, that turns out to be harder
How to See Available Tickets and Capacity from the Altru Calendar
The phone rings: “Do you still have room on the 2:00 tour Saturday?” The staff member opens the organization calendar in Altru, finds the tour, and sees that it exists. What they usually can’t see from that view is how many spots are left. So they put the caller on hold, open the program or
Grouping Altru Daily Sales Buttons: Workarounds for Nested Sub-Lists
A cashier needs the “Sensory Friendly Morning” ticket. It’s on page three of the Daily Sales screen, behind general admission, add-ons, and a page of school-program buttons nobody touches on a Saturday. A line is forming while they tap back and forth. What they really want is a “Special Programs” button that opens a short
Creating Altru Households from Online Family Membership Purchases
A family buys a dual or family membership on your website. The purchaser types in their own name, adds a spouse and maybe a grandparent, pays, and leaves. In Altru you now have a membership with several people on it. What you may not have is a household tying those people together. That gap shows
How to Show Ticket Types and Prices on Your Altru Event Listing Page
A visitor lands on your online event listing, sees “Members’ Night at the Garden” and a date, and has no idea whether it costs $15 or $150, or whether there’s a child price at all. To find out, they have to click into the event, sometimes pick a date first, and only then see the
Processing Cards in Altru Advance Sales Without a Billing Address
A caller wants four tickets for Saturday’s lantern walk. They read you the card number, the expiration date, the security code, and then pause when you ask for their street address. Maybe they’re calling from a car, maybe they’re buying for a relative, maybe they just don’t want to say it out loud. Your advance
How to Limit Ticket Types for an Event in Altru (and Cap Their Quantity)
Say you’re running a members-only evening with 150 spots, and you want no more than 30 of them sold at the student rate. Or a family program where every child ticket has to come with at least one adult. In Altru, the event capacity is easy to set. Capping one ticket type inside that capacity
How to Invoice Sponsors and Attendees for Altru Fundraising Events
A sponsor commits to a table at your gala in August. Their accounts payable department won’t release a check until it gets an invoice with your tax ID, an invoice number, and a due date. You go looking in Altru for a “create invoice” option on the event registration and come up empty-handed, or with
How to Record Unnamed Guests in Altru Without Creating New Records
A board member registers for your spring gala and brings two guests. You know one guest’s name and that the other is vegetarian. Neither of them will ever give you another dollar, and you’d rather not add two thin constituent records that someone has to clean up next year. Where does that information go? Altru
How to Track Weather Alongside Daily Admission in Altru
A Saturday in May is down a third from last year. Was it the rain, the new exhibit next door, or a pricing change? Without a weather record next to your admission numbers, nobody can say, and the same argument comes back at every budget meeting. For outdoor sites like zoos, gardens, and historic grounds,
