Calendar Builder
How to Track Multiple Contacts for an Altru Group Reservation
A school field trip almost never has just one person on the other end. The teacher who booked it, the front office that pays the invoice, and the chaperone who shows up with forty fourth-graders are often three different people. A group sales reservation in Altru, though, is built around one main contact. Everyone else
How to Query Staffing Resources in Altru (and What to Do When You Can’t)
Altru lets you attach staffing resources to program events: the docent for a guided tour, two educators for a school program, a keeper talk presenter. That’s useful when you’re setting up a single event. The trouble starts when someone asks a question that spans many events, like “Who is scheduled to lead tours next week?”
How to Set Up Recurring Payments for Programs in Altru
A parent signs up for your spring homeschool series: twelve weeks, a few hundred dollars, and a polite question at the end of the call. “Can I pay monthly instead of all at once?” It’s a reasonable ask, especially for summer camps, multi-week classes, and year-long scout or teen programs. Then you go looking in
How to Mark a Group Sales Reservation as a No-Show in Altru
A school bus was booked for 10:00, the education team set up a classroom, and nobody came. The next morning someone asks a reasonable question: how do we record that in Altru so we stop booking that school without a deposit? The short answer is that Altru group sales doesn’t give you an obvious “No
How to Register a Constituent for an Event From Their Altru Record
A longtime donor calls the development office: “Can you put me and my husband down for the spring lecture?” You already have her constituent record open because you were just thanking her for last month’s gift. The natural thing is to click something on that record and register her. In many Altru setups, that button
How to Set Up Text-to-Give When Your Donations Live in Altru
“Text GIVE to 55555” sounds like a single feature you switch on. In practice, text-to-give is three separate pieces: a phone number or keyword that receives the text, an auto-reply that sends back a link, and a donation page that actually takes the money. Altru can own the last piece. The first two come from
Batch Printing Tickets for Online E-Ticket Orders in Altru
It’s the night before a sold-out evening event. Half the tickets were bought online and emailed as e-tickets, and the event lead wants every order printed, stuffed into envelopes, and alphabetized at will call so the line moves. Then someone opens Altru’s batch ticket printing and discovers the online orders aren’t there to print. This
How to Cancel a Scheduled Program Event in Altru (and Handle Sold Tickets)
A pipe bursts in the classroom wing, or the presenter for Saturday’s family workshop calls in sick, and suddenly a scheduled program event with thirty tickets already sold has to come off the calendar. Anyone who has canceled a group reservation in Altru tends to expect a similar, guided process for a public program. In
Adding Location and Time Ranges to Calendar Items in Altru
A staff calendar entry that says “Board tour” is fine until someone asks where it happens, when it ends, and whether it runs through Thursday. Then everyone opens a separate spreadsheet or a shared Outlook calendar, and the Altru calendar stops being the place people look. The short version: Altru’s general calendar items are lightweight
How to Show Group Reservations on the Altru Organization Calendar
A school group of sixty is booked for a 10:00 tour in the east gallery, with a classroom program and lunch in the pavilion afterward. Group sales knows all of this. The education coordinator, who just scheduled a members’ event in that same pavilion, doesn’t. A lot of Altru organizations only find the conflict when
