Email Designer of Social Good Software has the ability to bypass a single email limit per email type. You can enable this option if there is a need for you to email the same recipient multiple times. In this documentation, we will show you how and when to use this option for your organization.
Step 1: Log in to your Social Good Software account.
Step 2: Go to email Designer and click an email. In this illustration, we will click on the email for Ticket Sold Today.
Step 3: Proceed to Settings then you will see the option called Email the same recipient more than once. You can enable this option if you have the need to send the same email more than once to the same receiver for various reasons.
Warning: If you turn on the option to bypass a single email limit per email type but your note type is not configured correctly with your query then this email will end up going to the same recipient multiple times per second.
Step 4: When you enable this option, a warning will pop out with a video on how to set up your query and note type inside of Email Designer which you must strictly follow to avoid issues in the future.
We strongly emphasize that before you enable this option you must be certain of what you are doing. Make sure that you configured your Note Type correctly and set up your queries with Altru properly. Be very careful in using this option.