How-to


A Practical Guide to Touch-Free Pay / Ticketing in Blackbaud Altru
If your team is wrestling with Touch-Free Pay / Ticketing in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or
Altru How-Tos, Altru Operations, Checkouts
July 13, 2026

Group Sales: Adjust and Refund Payments After Check in Blackbaud Altru
If your team is wrestling with Group Sales: Be able to adjust and refund payments after check in (without adjust capacity) in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it
Altru How-Tos, Altru Product Feedback, Calendar Builder
July 13, 2026

Improving Timed Ticketing on Re-Opening in Blackbaud Altru
Most Altru teams hit Timed ticketing on re-opening the same way: the process works when a senior person is free, then falls apart when seasonal staff or a peak weekend takes over. The cost is usually quiet at first: extra phone calls, spreadsheet side paths, and one person who “just knows” how to fix it.
Altru How-Tos, Altru Operations, Ticket Scanner
July 12, 2026

Email Analytics: Practical Options for Altru Teams
Email analytics for Altru teams rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days need a written path
Altru How-Tos, Altru Product Feedback, Email Designer
July 12, 2026

How Altru Organizations Handle Membership and COVID-19
Membership during limited operations rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days need a written path anyone
Altru How-Tos, Altru Operations, Membership Portal
July 11, 2026

User Registration System with More User Value and Better Linking in Blackbaud Altru
If your team is wrestling with User registration and correct constituent linking in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record
Altru How-Tos, Altru Product Feedback, Checkouts
July 11, 2026

Ticket Scanner for Altru
In this guide: Learn Ticket Scanner for Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds and
Altru How-Tos
July 10, 2026

How to create automated digital membership card query with Altru
In this guide: Learn create automated digital membership card query with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less
Altru How-Tos
July 10, 2026

Online Template – Software Demo with Social Good Software
In this guide: Learn Online Template – Software Demo with Social Good Software in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend
Altru How-Tos
July 10, 2026

How to prevent duplicate records with Altru?
In this guide: Learn prevent duplicate records with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
Altru How-Tos
July 10, 2026