How-to
How to Add Digital Membership Cards to Your Email
Requirements: You have an email created in Social Good Software. You have written a query for your email that include these two (2) required fields: MembersConstituentsFirst name MembersConstituentsConstituents Record. Note: There are two first names in the output fields because the first one is for the body of the email and the other one is
How to handle the delivery of emails, bounced emails, and complaints
Introduction There are times that when sending out emails with the Email Designer, some of them might get delivered, bounce, or have a complaint filed. It can happen for a few reasons, but the most common is not getting the correct email addresses at the time of purchase with Altru. We recommend that you set
How to edit membership portal content
Edit your membership portal content to align it with your organization’s design and style. Follow the steps provided below to know how to modify each page of your portal and add touches based on your organization’s preference. Steps to edit membership portal content 1: Go to your Social Good Software account. 2: Click on Development.
How to assign a membership level to a membership card
Introduction Learn to assign a membership level to a membership card to accurately link different membership card designs to one email. Make sure that you have the Program name and Level matched and spelled the same in Altru. This will make sure that every time this specific program name and level are referenced, this specific
How to add the eTicket link to the default acknowledgment email in Altru
In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this, your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email
How to enable email automation
If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the
How to create an attribute with Altru for a mailing list
Create an attribute with Altru for a mailing list to add greater dimension to your constituents. With this attribute, you can tag someone with specific mailing lists. You can also include and exclude individuals using this attribute. This is useful when sorting email lists out especially with events or tiered membership level perks. Creating an
How to do manual tagging of emails for resends in Altru for digital membership cards
Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep
How to preview pages with the Online Template
Online Template is an easy-to-use tool to customize your web forms. In this documentation, we will discuss how to use the tool and its available components. Also discussed is how to preview pages with the Online Template without swapping out those web forms in Altru and before these forms go live. With this tool, you
How to create reservation note types in Altru
Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that
