How-to
How Digital Guest Passes Work with Altru
Digital guest passes in Altru is a privilege you can give to your members, guests, and other organization. It can be a benefit offered to your members based on their membership levels, free admission for your guests, and sponsorship benefits for other organizations. Giving guest passes is an excellent way of showing appreciation to your
How to view your settings for your mail provider
Data Bridge is a great tool that makes it possible for your Altru records and data from mail providers such as ActiveCampaign, ConstantContact, and MailChimp in sync. To effectively use this app, view your settings for your mail provider to check if it is configured correctly. View the Data Bridge Settings for Mail Provider Go
How to enable the integration
To be sure that your Altru records and contacts from the mail provider like ActiveCampaign, ConstantContact, or Mailchimp are in sync, the widget settings in the Data Bridge app must correctly configure before you enable the integration. This process applies to any type of integration you have. Log in to your Social Good Software account.
How to verify your contacts have been synced
Audit the operations between the two systems to check if the syncing process runs correctly and verify if your contacts have been synced. Review the activity log to confirm if it achieved your desired output. How to verify your contacts have been synced Log in to your Social Good Software account. Proceed to Data Bridge.
How to batch process email removals from Altru
Having a shared email address among the members of a family who signed up for your organization is unavoidable. But this will send the same email multiple times to the same household. To avoid this scenario, detach the email addresses from constituents and assign a primary email address. Detaching email addresses was made easier using
How to add content to the Email Designer from Word Document
Email Designer is an easy-to-use tool that helps customize your emails by using its different functions when adding content. It will help you create an email that can align with your organization’s brand and style, which help distinguish your organization from the others. To take full advantage of this application, we prepared an easy-to-follow guide
How to Add Digital Membership Cards to Your Email
Requirements: You have an email created in Social Good Software. You have written a query for your email that include these two (2) required fields: MembersConstituentsFirst name MembersConstituentsConstituents Record. Note: There are two first names in the output fields because the first one is for the body of the email and the other one is
How to handle the delivery of emails, bounced emails, and complaints
Introduction There are times that when sending out emails with the Email Designer, some of them might get delivered, bounce, or have a complaint filed. It can happen for a few reasons, but the most common is not getting the correct email addresses at the time of purchase with Altru. We recommend that you set
How to edit membership portal content
Edit your membership portal content to align it with your organization’s design and style. Follow the steps provided below to know how to modify each page of your portal and add touches based on your organization’s preference. Steps to edit membership portal content 1: Go to your Social Good Software account. 2: Click on Development.
How to assign a membership level to a membership card
Introduction Learn to assign a membership level to a membership card to accurately link different membership card designs to one email. Make sure that you have the Program name and Level matched and spelled the same in Altru. This will make sure that every time this specific program name and level are referenced, this specific
