How-to


How to add the eTicket link to the default acknowledgment email in Altru
In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this, your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email
Email Designer
April 26, 2022

How to enable email automation
If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the
Email Designer
April 16, 2022

How to create an attribute with Altru for a mailing list
Create an attribute with Altru for a mailing list to add greater dimension to your constituents. With this attribute, you can tag someone with specific mailing lists. You can also include and exclude individuals using this attribute. This is useful when sorting email lists out especially with events or tiered membership level perks. Creating an
Altru How-Tos
April 13, 2022

How to do manual tagging of emails for resends in Altru for digital membership cards
Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep
Digital Membership Cards, Memberships
February 2, 2022

How to preview pages with the Online Template
Online Template is an easy-to-use tool to customize your web forms. In this documentation, we will discuss how to use the tool and its available components. Also discussed is how to preview pages with the Online Template without swapping out those web forms in Altru and before these forms go live. With this tool, you
Altru How-Tos
February 2, 2022

How to create reservation note types in Altru
Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that
Altru How-Tos
January 27, 2022

How to assign a role for membership cards in Altru
Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru. Steps on how to assign a
Digital Membership Cards, Memberships
January 27, 2022

How to Back Up Your Altru Website
Introduction Backing up your Altru website will help you recover from unplanned events that result in primary data loss or corruption. Backups are handy in restoring your website after an error occurs without losing any data. We highly recommend that you do a backup, especially if you are working on any online template and checkout
Altru How-Tos
January 25, 2022

How members’ names work on the digital membership card
In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in
Digital Membership Cards, Memberships
January 6, 2022

How to download stats for barcode scanners
Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will
Guest Services, Ticket Scanner, Ticketing
December 28, 2021