Blog | Altru Guides for Ticketing, Memberships & Data
How to edit membership portal content

How to edit membership portal content

Edit your membership portal content to align it with your organization’s design and style. Follow the steps provided below to know how to modify each page of your portal and add touches based on your organization’s preference. Steps to edit membership portal content 1: Go to your Social Good Software account. 2: Click on Development.

Altru, Blackbaud Altru, Botanical gardens, How-to, Member self-service, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to assign a membership level to a membership card

How to assign a membership level to a membership card

Introduction Learn to assign a membership level to a membership card to accurately link different membership card designs to one email. Make sure that you have the Program name and Level matched and spelled the same in Altru. This will make sure that every time this specific program name and level are referenced, this specific

Altru, Blackbaud Altru, Botanical gardens, Digital wallets, How-to, Membership cards, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to add the eTicket link to the default acknowledgment email in Altru

How to add the eTicket link to the default acknowledgment email in Altru

In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this,  your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email

Altru, Blackbaud Altru, Botanical gardens, Email automation, eTickets, How-to, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to enable email automation

How to enable email automation

If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the

Altru, Blackbaud Altru, Botanical gardens, Email automation, eTickets, How-to, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to create an attribute with Altru for a mailing list

How to create an attribute with Altru for a mailing list

Create an attribute with Altru for a mailing list to add greater dimension to your constituents. With this attribute, you can tag someone with specific mailing lists. You can also include and exclude individuals using this attribute. This is useful when sorting email lists out especially with events or tiered membership level perks. Creating an

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

Membership Portal Query

Use this query to pull in all your members into the Membership Portal. Note: if the query is pulling in more than 15,000 rows, you will need to shrink the query size by the date created.

Merging Records for Digital Membership Cards

Duplicate data cannot be avoided but it is also necessary to maintain a clean list for your marketing campaign. A clean record can only be achieved if you remove, update and do merging of records. Altru looks up to constituents based on the primary information like first name, last name, and email address. If there are

How to do manual tagging of emails for resends in Altru for digital membership cards

How to do manual tagging of emails for resends in Altru for digital membership cards

Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep

Altru, Blackbaud Altru, Botanical gardens, Digital wallets, How-to, Membership cards, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to preview pages with the Online Template

How to preview pages with the Online Template

Online Template is an easy-to-use tool to customize your web forms. In this documentation, we will discuss how to use the tool and its available components. Also discussed is how to preview pages with the Online Template without swapping out those web forms in Altru and before these forms go live. With this tool, you

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

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