Implementation Guide – Deduper
A complete implementation guide that helps set up your Deduper app. All procedures in this document are compatible with the SGS app version V1.3.3. In summary, this document covers the following: Assigning Roles and Permissions in Altru Creation of queries in Altru Configuring the Social Good Software application (app.socialgoodsoftware.com). For other concerns and related articles,
Implementation Guide – Calendar Builder
A complete implementation guide that helps set up your Calendar Builder. All procedures in this document are compatible with the SGS app version V1.3.3. In summary, this document covers the following: Assigning Roles and Permissions in Altru Creation of queries in Altru Configuring the Social Good Software application (app.socialgoodsoftware.com). For other concerns and related articles,
Implementation Guide – Barcode Scanner
A complete implementation guide that helps set up your Barcode Scanner. All procedures in this document are compatible with the SGS app version V1.3.3. In summary, this document covers the following: Assigning Roles and Permissions in Altru Creation of queries in Altru Configuring the Social Good Software application (app.socialgoodsoftware.com) For other concerns and related articles, please visit help.socialgoodsoftware.com or
Membership Card IDs walkthrough
Social Good Software helps you create Digital Membership Card IDs for your organization that your members can download in PDF form and save to their Apple Wallet and Google Pay. To help you set up your Membership Card ID, we will first identify the feature of your membership card and then discuss some variables to
Deduper: Duplicates and data management
September 29, 2022
Why am I receiving an email about preventing duplicates from going out?
You may have received from us an email about preventing duplicates from going out, just like above. Why did I receive this? An email about preventing duplicates from going out automatically gets triggered when the system prevents an email from going to the same person multiple times. How do I resolve this? Check your query.
How to add content to the Email Designer from Word Document
Email Designer is an easy-to-use tool that helps customize your emails by using its different functions when adding content. It will help you create an email that can align with your organization’s brand and style, which help distinguish your organization from the others. To take full advantage of this application, we prepared an easy-to-follow guide
Barcode Scanner: Improving the guest services experience
August 25, 2022
How to Add Digital Membership Cards to Your Email
Requirements: You have an email created in Social Good Software. You have written a query for your email that include these two (2) required fields: MembersConstituentsFirst name MembersConstituentsConstituents Record. Note: There are two first names in the output fields because the first one is for the body of the email and the other one is
How to handle the delivery of emails, bounced emails, and complaints
Introduction There are times that when sending out emails with the Email Designer, some of them might get delivered, bounce, or have a complaint filed. It can happen for a few reasons, but the most common is not getting the correct email addresses at the time of purchase with Altru. We recommend that you set
How the relative to date email setting works
Do you have members who auto-renew more than once? Or a monthly membership program that requires an email to go out to members monthly? Keep on reading to learn how to use the relative to date frequency option in your email settings to send the same email on a specific date you want it to
Auto disable emails when queries change in Altru
In this guide: Learn Auto disable emails when queries change in Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less
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