Calendar Builder: Timed ticketing and how to simplify it

April 30, 2022

April 28, 2022

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A Practical Guide to Strange problems right now in Altru – 10 26 21

If your team is wrestling with Strange problems right now in Altru – 10 26 21 in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next

Reducing Address Standardization for Altru Organizations

If your team is wrestling with Address Standardization in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or a line

Improving BlackBaud Down in Blackbaud Altru

Most Altru teams hit BlackBaud Down the same way: the process works when a senior person is free, then falls apart when seasonal staff or a peak weekend takes over. The cost is usually quiet at first: extra phone calls, spreadsheet side paths, and one person who “just knows” how to fix it. Then peak

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