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Social Good Software Update 1.3.2v

Deduper Fix for duplicate keys not working on multiple queries attached to the Deduper application Fix when removing multiple emails at the same time Calendar Builder You can now clear the cache of your calendar as a background request Improved support for the scheduling system to only schedule data update only once and to avoid … Read more

How to configure a window of time

How to configure a window of time — video thumbnail

In this guide: Learn configure a window of time in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds … Read more

Hide events relative to the current time

Hide events relative to the current time — video thumbnail

In this guide: Learn Hide events relative to the current time in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time … Read more

Altru Duplicate Records FAQ

How can I automatically detach an email address from a record with sales orders attached? To remove an email address from a constituent record you can use the Deduper tool to safely detach the email address from the constituent and the sales orders. WARNING: This process will remove the email address from the constituent and … Read more

Social Good Software Update 1.3.1v

Calendar Builder Improved data download services to run queued jobs immediately instead of waiting for queue to empty Email Designer Added support for the “&” symbol in the “subject” and “from name” Improved data download services to run queued jobs immediately instead of waiting for the queue to empty Fixed a minor bug with scheduled … Read more

Social Good platform

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Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.