Nonprofit software
Omatic vs Social Good Software: Which Fits Altru Organizations?
Omatic and Social Good Software both appear on shortlists for Blackbaud Altru organizations, but they solve different problems. Omatic is built for nonprofit data integration and data health across systems. Social Good Software is built to improve Altru revenue operations and guest experiences. This article explains what each is optimized for, and when Social Good
XTruLink vs Social Good Software: Which Fits Altru Organizations?
XTruLink (now part of the broader XTru platform) and Social Good Software both serve cultural attractions that run on Blackbaud Altru. Both help teams sell tickets and memberships, recognize members at the door, and reduce friction for guests. They are not the same product category in practice. This article explains what each is optimized for,
Cuseum vs Social Good Software: Which Is Right for Altru Organizations?
Cuseum is a strong engagement platform for museums that need digital membership cards, mobile experiences, and multi-CRM flexibility. Social Good Software is the better fit when your organization runs on Blackbaud Altru and needs one operating layer for timed ticketing, branded checkouts, membership self-service, digital cards, guest services scanning, email automation, and data quality, without
How to Limit the Title Dropdown on Altru Web Forms
A visitor buying two adult tickets opens the Title dropdown on your web form and scrolls past Rev. Dr., Lt. Col., Hon., The Most Reverend, and a few entries someone added years ago for a single gala guest list. It looks cluttered, and it looks like a database rather than a checkout. Some people pick
How to Hide or Exclude Events from Your Altru Calendar
A school group has the 10:00 planetarium show booked out. A private rental takes over the garden pavilion on Saturday night. Facilities scheduled a staff walkthrough as a program so it would hold the space. None of these belong on the calendar the public sees, yet all of them live in Altru alongside the shows
How to Review Your Contact List Before You Send
A contact list is only useful if it’s accurate. Old email addresses bounce, duplicate records mean people get the same message twice, and contacts who should have been excluded end up on a send they never wanted. Reviewing your list before it goes into a campaign is one of the simplest ways to protect both
How Ticket Availability Is Calculated on the Altru Calendar
The 11:00 slot shows 14 tickets left online. The front desk swears the gallery is already packed. A school group coordinator calls to say their reservation for that same hour isn’t showing up anywhere. All three are looking at the same Altru event, and all three are partly right. The number on a calendar isn’t
How to Create Single-Use Promo Codes in Altru (and What to Do Instead)
A partner hotel wants 200 free admission codes for its guests. A radio station is giving away family passes. Development wants to send a thank-you discount to last year’s lapsed donors. In each case you want what retailers take for granted: every person gets their own code, and the code stops working once it has
How to Query Reserved Events in Altru: Tickets, Groups, and Registrants
“Can you pull a list of everything that’s reserved for next month?” sounds like a five-minute query. Then you open the ad-hoc query designer in Altru and realize “reserved” could mean three different things, each living in a different part of the database. Settle which one your colleague means first. Building the query is the
How to Find Other Altru Users and User Groups Near You
Altru has a small user base compared with the big fundraising platforms, and it’s spread across very different places: a regional history museum, a botanical garden, a mid-sized zoo, a science center. That makes peers harder to find, but it also makes them unusually useful. Someone who runs memberships or timed admission in Altru at
