Before an eTicket email sends out to members/customers, it will first undergo an eTicket sending process in which meeting the requirement/s of every step is necessary. It is a repeating process but failing to satisfy each condition will disregard the eTicket email. eTicket Sending Process Frequently Asked Questions (FAQ) 1. If I manually resend an email, … Read more
Email Designer of Social Good Software can bypass a single email limit per email type. You can enable this option if you need to email the same recipient multiple times. Keep reading to know how and when to use this option for your organization. Step 1: Log in to your Social Good Software account. Step … Read more
Introduction There are instances when people are requesting the organization to resend a particular email to them for different reasons. This guide on how to send the email to the same recipient is very helpful in this situation. Make sure to strictly follow the step below before you enable the function ‘sending the same email … Read more
If you create a Google Tag Manager account, you will be able to add and update website tags for conversion tracking, site analytics, re-marketing, and others. To start, you need to create a Google account and sign in. Follow the step-by-step guide below to understand better. Steps on how to create Google Tag Manager Account … Read more
Introduction To determine those individuals who unsubscribed, you just need to create an unsubscribed attribute with Altru. Do it once and it will be shared among all of your lists of members. Steps on how to create unsubscribed attribute with Altru: 1: Open ALTRU and click ADMINISTRATION. 2: Proceed to ATTRIBUTE CATEGORIES under Data 3: … Read more
Introduction If you have lists of constituents in Altru, you also need to create an attribute for that segment. Every list must have an attribute assigned to it. Attributes are useful when you send an email and you only want those individuals who belong to a particular group to receive your message. Things to consider … Read more
Introduction Learning how to create a sync operations note type in Altru is beneficial to your organization because it helps record the operations that happened in particular constituent information. It is useful as it gives the history of all the operations done on a particular record. Whenever the organization’s data sync, you will be able … Read more
Social Good Software created a Post-visit Email template to serve as your basis for building your Post Visit Email. You can customize it and add additional details to fit your organization’s core values and style. Watch this mini video which will walk you through the template, or follow this written guide. 1: Before you edit … Read more
Social Good Software created a Reminder Email template to help you draft your reminder email effectively and with a personal touch. You can fully customize it to help you build a connection with your members and guests but under your organization’s brand and style. 1: Copy and save the template in your google drive. You … Read more
Have a hard time creating your eTicket Email? We got you! We’ve created a template solely to give you a starting point. This eTicket Email template is handy when sending the eTicket email out to guests through the Email Designer. You can easily customize it based on your organization’s preference. You also have the option … Read more
Social Good helps Arts and Culture organizations with Altru to turn clunky web forms into a fast, on-brand checkout that increases revenue and improves the guest experience to drive real, measurable impact.
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