Social Good Software


eTicket sending and cache process
Before an eTicket email sends out to members/customers, it will first undergo an eTicket sending process in which meeting the requirement/s of every step is necessary. It is a repeating process but failing to satisfy each condition will disregard the eTicket email. eTicket Sending Process Frequently Asked Questions (FAQ) 1. If I manually resend an email,
Altru How-Tos
November 18, 2021

How to bypass single email limit per email type
Email Designer of Social Good Software can bypass a single email limit per email type. You can enable this option if you need to email the same recipient multiple times. Keep reading to know how and when to use this option for your organization. Step 1: Log in to your Social Good Software account. Step
Email Designer
November 16, 2021

How to send the email to the same recipient
Introduction There are instances when people are requesting the organization to resend a particular email to them for different reasons. This guide on how to send the email to the same recipient is very helpful in this situation. Make sure to strictly follow the step below before you enable the function ‘sending the same email
Email Designer
November 14, 2021

How to Create a Google Tag Manager Account
If you create a Google Tag Manager account, you will be able to add and update website tags for conversion tracking, site analytics, re-marketing, and others. To start, you need to create a Google account and sign in. Follow the step-by-step guide below to understand better. Steps on how to create Google Tag Manager Account
Account Setup, Getting Started
November 9, 2021

How to create an unsubscribed attribute with Altru
Introduction To determine those individuals who unsubscribed, you just need to create an unsubscribed attribute with Altru. Do it once and it will be shared among all of your lists of members. Steps on how to create unsubscribed attribute with Altru: 1: Open ALTRU and click ADMINISTRATION. 2: Proceed to ATTRIBUTE CATEGORIES under Data 3:
Altru How-Tos
November 1, 2021

How to create an attribute for a segment with Altru
Introduction If you have lists of constituents in Altru, you also need to create an attribute for that segment. Every list must have an attribute assigned to it. Attributes are useful when you send an email and you only want those individuals who belong to a particular group to receive your message. Things to consider
Altru How-Tos
November 1, 2021

How to create a SYNC Operations note type
Introduction Learning how to create a sync operations note type in Altru is beneficial to your organization because it helps record the operations that happened in particular constituent information. It is useful as it gives the history of all the operations done on a particular record. Whenever the organization’s data sync, you will be able
Data Bridge
November 1, 2021

Post-visit email template for Altru
Social Good Software created a Post-visit Email template to serve as your basis for building your Post Visit Email. You can customize it and add additional details to fit your organization’s core values and style. Watch this mini video which will walk you through the template, or follow this written guide. 1: Before you edit
Email Designer
October 13, 2021

Reminder email template for Altru
Social Good Software created a Reminder Email template to help you draft your reminder email effectively and with a personal touch. You can fully customize it to help you build a connection with your members and guests but under your organization’s brand and style. 1: Copy and save the template in your google drive. You
Email Designer
October 13, 2021

eTicket email template for Altru
Have a hard time creating your eTicket Email? We got you! We’ve created a template solely to give you a starting point. This eTicket Email template is handy when sending the eTicket email out to guests through the Email Designer. You can easily customize it based on your organization’s preference. You also have the option
Email Designer
October 13, 2021