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How to view your settings for your mail provider — video thumbnail
How to view your settings for your mail provider

How to view your settings for your mail provider

Data Bridge is a great tool that makes it possible for your Altru records and data from mail providers such as ActiveCampaign, ConstantContact, and MailChimp in sync. To effectively use this app, view your settings for your mail provider to check if it is configured correctly. View the Data Bridge Settings for Mail Provider Go

Email Designer

January 19, 2023

How to enable the integration

How to enable the integration

To be sure that your Altru records and contacts from the mail provider like ActiveCampaign, ConstantContact, or  Mailchimp are in sync, the widget settings in the Data Bridge app must correctly configure before you enable the integration. This process applies to any type of integration you have. Log in to your Social Good Software account.

Data Bridge

January 15, 2023

How to verify your contacts have been synced

How to verify your contacts have been synced

Audit the operations between the two systems to check if the syncing process runs correctly and verify if your contacts have been synced. Review the activity log to confirm if it achieved your desired output. How to verify your contacts have been synced Log in to your Social Good Software account. Proceed to Data Bridge.

Data Bridge

January 15, 2023

How to batch process email removals from Altru

How to batch process email removals from Altru

Having a shared email address among the members of a family who signed up for your organization is unavoidable. But this will send the same email multiple times to the same household. To avoid this scenario, detach the email addresses from constituents and assign a primary email address.  Detaching email addresses was made easier using

Email Designer

November 20, 2022

Membership Card IDs walkthrough

Membership Card IDs walkthrough

Social Good Software helps you create Digital Membership Card IDs for your organization that your members can download in PDF form and save to their Apple Wallet and Google Pay. To help you set up your Membership Card ID, we will first identify the feature of your membership card and then discuss some variables to

Digital Membership CardsMemberships

October 14, 2022

How to add content to the Email Designer from Word Document

How to add content to the Email Designer from Word Document

Email Designer is an easy-to-use tool that helps customize your emails by using its different functions when adding content. It will help you create an email that can align with your organization’s brand and style, which help distinguish your organization from the others. To take full advantage of this application, we prepared an easy-to-follow guide

Email Designer

September 12, 2022

How to Add Digital Membership Cards to Your Email

How to Add Digital Membership Cards to Your Email

Requirements: You have an email created in Social Good Software. You have written a query for your email that include these two (2) required fields: MembersConstituentsFirst name MembersConstituentsConstituents Record. Note: There are two first names in the output fields because the first one is for the body of the email and the other one is

Digital Membership CardsMemberships

June 29, 2022

How to handle the delivery of emails, bounced emails, and complaints

How to handle the delivery of emails, bounced emails, and complaints

Introduction There are times that when sending out emails with the Email Designer, some of them might get delivered, bounce, or have a complaint filed. It can happen for a few reasons, but the most common is not getting the correct email addresses at the time of purchase with Altru. We recommend that you set

Email Designer

June 20, 2022

How the relative to date email setting works

How the relative to date email setting works

Do you have members who auto-renew more than once? Or a monthly membership program that requires an email to go out to members monthly? Keep on reading to learn how to use the relative to date frequency option in your email settings to send the same email on a specific date you want it to

Email Designer

May 26, 2022

Auto disable emails when queries change in Altru

Auto disable emails when queries change in Altru

In this guide: Learn Auto disable emails when queries change in Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less

Email Designer

May 25, 2022

Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.