Museums


How to edit membership portal content
Edit your membership portal content to align it with your organization’s design and style. Follow the steps provided below to know how to modify each page of your portal and add touches based on your organization’s preference. Steps to edit membership portal content 1: Go to your Social Good Software account. 2: Click on Development.
Membership Portal, Memberships
May 23, 2022

How to assign a membership level to a membership card
Introduction Learn to assign a membership level to a membership card to accurately link different membership card designs to one email. Make sure that you have the Program name and Level matched and spelled the same in Altru. This will make sure that every time this specific program name and level are referenced, this specific
Digital Membership Cards, Memberships
May 13, 2022

How to add the eTicket link to the default acknowledgment email in Altru
In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this, your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email
Email Designer
April 26, 2022

How to enable email automation
If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the
Email Designer
April 16, 2022

How to do manual tagging of emails for resends in Altru for digital membership cards
Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep
Digital Membership Cards, Memberships
February 2, 2022

How to assign a role for membership cards in Altru
Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru. Steps on how to assign a
Digital Membership Cards, Memberships
January 27, 2022

How members’ names work on the digital membership card
In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in
Digital Membership Cards, Memberships
January 6, 2022

Emails you need to set up for Digital Membership cards
Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need
Email Designer
December 29, 2021

How to download stats for barcode scanners
Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will
Guest Services, Ticket Scanner, Ticketing
December 28, 2021

Digital Membership Cards FAQ for Altru Organizations
To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why
Digital Membership Cards, Memberships
December 17, 2021