How-to
How to Query Reserved Events in Altru: Tickets, Groups, and Registrants
“Can you pull a list of everything that’s reserved for next month?” sounds like a five-minute query. Then you open the ad-hoc query designer in Altru and realize “reserved” could mean three different things, each living in a different part of the database. Settle which one your colleague means first. Building the query is the
How to Add Google Tag Manager and GA4 to Altru Web Forms
Marketing wants to know which campaign sold last Saturday’s tickets. Google Analytics shows plenty of traffic to the tickets page and then nothing: no purchase, no revenue, sometimes a burst of “referral” traffic from a payment domain. The problem is rarely your tag. It usually comes down to where the Altru form actually runs and
How to Edit Text, Footers, and Layout in the Altru Email Editor
The Altru email editor is a WYSIWYG editor sitting on top of HTML. It’s fine for swapping a sentence or updating a date, and frustrating the moment you try to remove a block of text, rearrange a layout, or clean up a footer. Almost every “it won’t let me delete this” problem comes from the
How to Get a Donation Form Link in Altru
If you use Blackbaud Altru for fundraising, you need a stable donation form URL to share on your website, emails, social posts, and campaigns. Using the correct Altru donation form link keeps gifts recorded against the right designation and makes reporting cleaner for development teams. This short guide shows where to find the donation form
How Digital Guest Passes Work with Altru
Digital guest passes in Altru is a privilege you can give to your members, guests, and other organization. It can be a benefit offered to your members based on their membership levels, free admission for your guests, and sponsorship benefits for other organizations. Giving guest passes is an excellent way of showing appreciation to your
How to view your settings for your mail provider
Data Bridge is a great tool that makes it possible for your Altru records and data from mail providers such as ActiveCampaign, ConstantContact, and MailChimp in sync. To effectively use this app, view your settings for your mail provider to check if it is configured correctly. View the Data Bridge Settings for Mail Provider Go
How to enable the integration
To be sure that your Altru records and contacts from the mail provider like ActiveCampaign, ConstantContact, or Mailchimp are in sync, the widget settings in the Data Bridge app must correctly configure before you enable the integration. This process applies to any type of integration you have. Log in to your Social Good Software account.
How to verify your contacts have been synced
Audit the operations between the two systems to check if the syncing process runs correctly and verify if your contacts have been synced. Review the activity log to confirm if it achieved your desired output. How to verify your contacts have been synced Log in to your Social Good Software account. Proceed to Data Bridge.
How to batch process email removals from Altru
Having a shared email address among the members of a family who signed up for your organization is unavoidable. But this will send the same email multiple times to the same household. To avoid this scenario, detach the email addresses from constituents and assign a primary email address. Detaching email addresses was made easier using
How to add content to the Email Designer from Word Document
Email Designer is an easy-to-use tool that helps customize your emails by using its different functions when adding content. It will help you create an email that can align with your organization’s brand and style, which help distinguish your organization from the others. To take full advantage of this application, we prepared an easy-to-follow guide
