Guides
Add our support team to your Account
Add a support team member Log into the application. Click on “Team” in the sidebar. Click “Add Member”. Click on “Add the support team”. The support team now has access to your account
Connect PAT with application
Connect your new personal access token PAT with the application. If you have an existing connection with your account, you can skip to step 3 and enter just the username and personal access token. Step 1: Open a new tab and log into Altru. Click on the “Home” button. Copy the URL from your browser.
Create a PAT with a proxy user
To connect the application with Altru, you are required to create a proxy user in Altru using a personal access token (PAT). This is required to access Altru programmatically and ensures appropriate login credentials to support data security and avoid risk of data breaches. This user account is independent of your existing accounts. Step 1:
Invite our support and implementation team to your Altru Account
You will need to provide access to our support team so that we can assist you in creating the Altru queries necessary for our product integrations and data backups. Follow the steps below. Step 1: Application users Go to your Altru account and click “Administration”. Click on “Application User”. Click on the “Add” button when the dialog
Create a new account
You’ll receive an email from your account manager. The email contains a link to the page where you can create your account. Step 1: Fill in the fields for the account. Review the “Privacy Agreement”. Review the “Terms of Service”. Verify captcha. Click the “Register” button to create your account. You now have your account.
