Connect PAT with application
← Back to Blog

Connect PAT with application

December 7, 2025

Connect your new personal access token PAT with the application.

If you have an existing connection with your account, you can skip to step 3 and enter just the username and personal access token.

Step 1:

  • Open a new tab and log into Altru.
  • Click on the “Home” button.
  • Copy the URL from your browser.

Step 2:

  • Log into your account.
  • Click on “Settings”.
  • Click on the “Altru”.
  • Paste the Altru URL into the URL field.
  • Click on the “Validate URL” button.

Step 3:

  • Add your username and password.
  • The username is “sgs-account”
  • The password is the personal access token (PAT)
  • Click on the “Save credentials” button.
  • Click on the “Test Connection” button to verify that your credentials are valid.

Now view the message “Valid Altru Credentials”, indicating that your credentials are valid, and you are ready to start using the application.

If you see the “Invalid Altru Credentials” message, please verify that you have followed all the steps correctly. A typo or an invalid value could cause this message.

If you are updating an account that was previously connected, use the following format to get the values needed.

Altru Domain: https://XXX.blackbaudhosting.com

Altru Root Directory: XXX

Altru Username: ENTER_YOUR_USERNAME

Altru Password: ENTER_YOUR_PASSWORD

Altru Database: XXX-XXX-XXX-XXX

Altru Instance ID: XXX

Continue reading

A Practical Guide to Strange problems right now in Altru – 10 26 21

A Practical Guide to Strange problems right now in Altru – 10 26 21

If your team is wrestling with Strange problems right now in Altru – 10 26 21 in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next

Reducing Address Standardization for Altru Organizations

Reducing Address Standardization for Altru Organizations

If your team is wrestling with Address Standardization in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or a line

Improving BlackBaud Down in Blackbaud Altru

Improving BlackBaud Down in Blackbaud Altru

Most Altru teams hit BlackBaud Down the same way: the process works when a senior person is free, then falls apart when seasonal staff or a peak weekend takes over. The cost is usually quiet at first: extra phone calls, spreadsheet side paths, and one person who “just knows” how to fix it. Then peak

Social Good platform

See it in action

Get started with Social Good

Book a demo to see Social Good Software in action for Altru.

Book a Demo
Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.