Invite our support and implementation team to your Altru Account

December 7, 2025

You will need to provide access to our support team so that we can assist you in creating the Altru queries necessary for our product integrations and data backups. Follow the steps below.

Step 1: Application users

Go to your Altru account and click “Administration”.
Click on “Application User”.
Click on the “Add” button when the dialog box appears.

Step 2: Invite

Enter name: Social Good
Enter email: team@socialgoodsoftware.com
Select roles from the chart below for the account.
Click on “Save & Invite”.

At this point, our support team will be able to assist you with any support-related questions.

Continue reading

Streamlining Pre-Registered Programs NEED the Options Button in Blackbaud Altru

Here is a practical way to handle Pre-Registered Programs NEED the Options Button so Altru stays the system of record and your team spends less time cleaning up after the fact. Guests do not care which screen owns the truth. They care that the confirmation, the door, and Altru all tell the same story. Pre-Registered

Web Form Enhancement Ideas to Better Control Duplicate Records in Blackbaud Altru

Web Form Enhancement Ideas to better control duplicate records rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days

How Cultural Sites Approach Free Membership Program in Blackbaud Altru

If your team is wrestling with Free Membership Program in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or a

See it in action

Get started with Social Good

Book a demo to see Social Good Software in action for Altru.

Book a Demo