Invite our support and implementation team to your Altru Account

December 7, 2025

You will need to provide access to our support team so that we can assist you in creating the Altru queries necessary for our product integrations and data backups. Follow the steps below.

Step 1: Application users

Go to your Altru account and click “Administration”.
Click on “Application User”.
Click on the “Add” button when the dialog box appears.

Step 2: Invite

Enter name: Social Good
Enter email: team@socialgoodsoftware.com
Select roles from the chart below for the account.
Click on “Save & Invite”.

At this point, our support team will be able to assist you with any support-related questions.

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