On episode 38 of the TechBridge podcast, TechBridge CEO Brad Anderson and BoTecha IT Support founder Bobby Glen James sat down with Social Good founder Rick Hernandez to talk about the technology side of running a museum, gallery, garden, or other arts and culture organization.
The conversation centers on a situation many cultural organizations know well. Blackbaud Altru holds the data that matters: ticket sales, memberships, donations, and constituent records. But the parts guests and members actually touch, like online checkout, website calendars, and membership cards, often lag behind what visitors expect from every other site they buy from.
What the episode covers
- Why so many cultural organizations run on Altru, and where it tends to fall short for online sales and member experience
- How Social Good approaches those gaps: tools that work alongside Altru instead of asking organizations to migrate
- Why keeping one source of truth for constituent data matters more than any single feature
- What an IT perspective adds when nonprofits evaluate new software
Watch the episode
Where to go next
If the episode raised questions about your own Altru setup, our features overview shows each tool in detail, and the software demos page has short walkthroughs of each one. You can also book a demo to talk through your organization specifically.
