Video tutorial


How to update phone number or address with Altru
In your web forms, you create all kinds of methods for your guests to purchase tickets, edit membership details, and so on; however, what if you have a change of address or phone number with your own company? You will need to go into Altru to update the phone number or address, which we will
Altru How-Tos
September 7, 2021

How to set up calendar days
Introduction Calendar Builder is a tool that you can use to create and customize a calendar for internal and personal use. You can also utilize this tool to modify your calendar before sharing it on your website. When you set it up, you must consider its visual appearance. Making the days with scheduled activities be visible rather
Calendar Builder, Ticketing
August 23, 2021

How to hard refresh your browser
Introduction When you access a website, the data retrieved is saved on your computer so the website can load faster if you revisit it; however, if the website updates, some browsers continue to load the version of the website that’s out of date. A hard refresh will force a browser to forget the outdated version
Account Setup, Getting Started
August 17, 2021

Digital membership cards for Altru by Blackbaud
Introduction This tutorial will go over setting up digital membership cards for use on the web or a mobile device. Nowadays, museum professionals use Altru by Blackbaud to utilize administrative tools to manage their merchandising, order tickets, handle admissions, and build a membership database. Additionally, Altru makes it easier to manage program support and track
Digital Membership Cards, Memberships, Product Demos
August 16, 2021

How to generate Altru Ticket ID
In this guide, you will learn how to get the Altru Ticket ID to generate ticket numbers and attach PDFs to your emails. This process is exceptionally useful if you want to attach automatically generated tickets to emails using the Email Designer. Steps to generate Altru Ticket ID: On the left hand side, click on
Altru How-Tos
August 11, 2021

How to reset your password
Passwords help secure your account and keep your information private to you and those authorized to access it. However, it is hard to keep track of passwords at times. With the Reset Password option of Social Good Software, you can easily change your password that you forgot. Just follow the step below: Go to the
Account Setup, Getting Started
August 5, 2021

How to clean up a constant contact list
Introduction Having clean data is necessary as you can use these lists for marketing or any promotional activity from your organization. Make sure to clean your records from tools like Constant Contact and Mailchimp before you sync it over to have consistent data within Altru. Learn how to free your Constant Contact list from bad
Data Bridge
July 9, 2021

How to prevent duplicate emails when creating household records
In this guide: Learn prevent duplicate emails when creating household records in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time
Deduper
July 8, 2021

How to add a banner
In this guide: Learn add a banner to Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
Altru How-Tos
June 21, 2021

How to verify domain name with Cloudflare
In this guide: Learn verify domain name with Cloudflare in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
Account Setup, Getting Started
June 16, 2021