Video tutorial
Digital Membership Cards FAQ for Altru Organizations
To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why
How to enable price types with Altru
In this guide: Learn enable price types with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
How to add additional programs to the calendar
Calendar Builder of Social Good Software is a tool designed to create calendars from Altru data. It is useful in creating calendars for time ticketing, school programs, and special events. Learn how to add additional programs to your calendar and make necessary adjustments using the Altru query and enjoy the benefit it can bring to
How to create a membership note type
It is very useful to create a membership Note Type for your queries. You can utilize it for any queries like manual tagging, sending emails for batch orders, and sending emails for advance, daily, and online sales. Steps to create a membership Note Type 1: Go to your Altru account and click on Administration. 2:
How to create a query for mail provider using Altru
Introduction Below is a detailed process of creating a list that can sync over to either Constant Contact or Mailchimp. Take note that you will undergo the same process of creating a list of individuals whether you are using Constant Contact or Mailchimp and whether it is the main list or a sub-list. Make sure
How to set up the continuous scanning option
It is a great relief and assistance to have a portable scanner that can do continuous scanning during events where guests are coming non-stop. A stand-alone app that can help validate tickets and membership cards without using wifi or any extra tool or hardware. Our SGS Barcode Scanner is a downloadable app designed to function
Barcode scanner role with Altru
To effectively use Barcode Scanner, it must first get the correct role with Altru. You must set up the permission accurately to make the Barcode scanner track and validate any tickets. Remember that the data will not transmit to Altru if the barcode scanner role was established incorrectly. We strongly emphasize that setting up the
eTicket sending and cache process
Before an eTicket email sends out to members/customers, it will first undergo an eTicket sending process in which meeting the requirement/s of every step is necessary. It is a repeating process but failing to satisfy each condition will disregard the eTicket email. eTicket Sending Process Frequently Asked Questions (FAQ) 1. If I manually resend an email,
How to bypass single email limit per email type
Email Designer of Social Good Software can bypass a single email limit per email type. You can enable this option if you need to email the same recipient multiple times. Keep reading to know how and when to use this option for your organization. Step 1: Log in to your Social Good Software account. Step
How to send the email to the same recipient
Introduction There are instances when people are requesting the organization to resend a particular email to them for different reasons. This guide on how to send the email to the same recipient is very helpful in this situation. Make sure to strictly follow the step below before you enable the function ‘sending the same email
