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How to do manual tagging of emails for resends in Altru for digital membership cards — video thumbnail
How to do manual tagging of emails for resends in Altru for digital membership cards

How to do manual tagging of emails for resends in Altru for digital membership cards

Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep

Digital Membership CardsMemberships

February 2, 2022

How to preview pages with the Online Template

How to preview pages with the Online Template

Online Template is an easy-to-use tool to customize your web forms. In this documentation, we will discuss how to use the tool and its available components. Also discussed is how to preview pages with the Online Template without swapping out those web forms in Altru and before these forms go live. With this tool, you

Altru How-Tos

February 2, 2022

Types of emails for eTickets

Types of emails for eTickets

Introduction Email designer is an app that allows you to customize and send automated emails for your Altru transactions. This tool is useful for different types of emails for eTickets because through it you can send messages with tickets in PDF form. Guests are no longer need to click on the link to download the

Altru How-Tos

January 27, 2022

How to create reservation note types in Altru

How to create reservation note types in Altru

Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that

Altru How-Tos

January 27, 2022

How to assign a role for membership cards in Altru

How to assign a role for membership cards in Altru

Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru.  Steps on how to assign a

Digital Membership CardsMemberships

January 27, 2022

How to Back Up Your Altru Website

How to Back Up Your Altru Website

Introduction Backing up your Altru website will help you recover from unplanned events that result in primary data loss or corruption. Backups are handy in restoring your website after an error occurs without losing any data. We highly recommend that you do a backup, especially if you are working on any online template and checkout

Altru How-Tos

January 25, 2022

How members’ names work on the digital membership card

How members’ names work on the digital membership card

In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in

Digital Membership CardsMemberships

January 6, 2022

Emails you need to set up for Digital Membership cards

Emails you need to set up for Digital Membership cards

Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need

Email Designer

December 29, 2021

How to download stats for barcode scanners

How to download stats for barcode scanners

Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will

Guest ServicesTicket ScannerTicketing

December 28, 2021

Digital Membership Cards FAQ for Altru Organizations

Digital Membership Cards FAQ for Altru Organizations

To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital  Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why

Digital Membership CardsMemberships

December 17, 2021

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