How-to
How to create an attribute for a segment with Altru
Introduction If you have lists of constituents in Altru, you also need to create an attribute for that segment. Every list must have an attribute assigned to it. Attributes are useful when you send an email and you only want those individuals who belong to a particular group to receive your message. Things to consider
How to create a SYNC Operations note type
Introduction Learning how to create a sync operations note type in Altru is beneficial to your organization because it helps record the operations that happened in particular constituent information. It is useful as it gives the history of all the operations done on a particular record. Whenever the organization’s data sync, you will be able
How to get the SSL Certificate from GoDaddy
Introduction An important document to obtain nowadays is an SSL certificate for safety and security on the Internet. It certifies ownership of the website, keeps user data secure, and prevents hackers from creating a fake version of your website. Obtaining this certificate is crucial for your website, especially since creating subdomains requires one to carry
How to add a subdomain to your portal
Introduction A neat and well-maintained domain for your website brings tremendous professionalism to your organization in the Internet era. When you have separate sections in your domain, like members, clubs, support, and others, it is recommended to create a separate subdomain to easily navigate to that section. It is easier to navigate to members.domain.### than
How to merge two records together with Altru using the Deduper
The Deduper application is a powerful application for managing records in your constituent database and removing duplicate records that it sees. As you continue to use it, you can see many tools at your disposal to view different records in depth, compare different values, and run many scenarios to clean and manage your database better.
How to update phone number or address with Altru
In your web forms, you create all kinds of methods for your guests to purchase tickets, edit membership details, and so on; however, what if you have a change of address or phone number with your own company? You will need to go into Altru to update the phone number or address, which we will
How to set up calendar days
Introduction Calendar Builder is a tool that you can use to create and customize a calendar for internal and personal use. You can also utilize this tool to modify your calendar before sharing it on your website. When you set it up, you must consider its visual appearance. Making the days with scheduled activities be visible rather
How to hard refresh your browser
Introduction When you access a website, the data retrieved is saved on your computer so the website can load faster if you revisit it; however, if the website updates, some browsers continue to load the version of the website that’s out of date. A hard refresh will force a browser to forget the outdated version
How to generate Altru Ticket ID
In this guide, you will learn how to get the Altru Ticket ID to generate ticket numbers and attach PDFs to your emails. This process is exceptionally useful if you want to attach automatically generated tickets to emails using the Email Designer. Steps to generate Altru Ticket ID: On the left hand side, click on
How to reset your password
Passwords help secure your account and keep your information private to you and those authorized to access it. However, it is hard to keep track of passwords at times. With the Reset Password option of Social Good Software, you can easily change your password that you forgot. Just follow the step below: Go to the
