How-to
How to Set Up Camp Registration in Altru: Sessions, Pricing, and Rosters
Altru doesn’t have a module labeled “camp.” Organizations that run summer camps, spring-break weeks, or after-school series in Altru build them out of the ticketing and constituent tools they already have. That works well enough, but you need to make a few design decisions up front. If you skip them, you end up in late
Using Altru Web Forms for Contact Tracing or Vaccine Status Checks
Collecting health information through your ticketing forms sounds simple: add a question, save the answer, done. In practice, Altru’s web forms aren’t built as general-purpose survey tools, and health data is the kind of information you want to hold as little of, for as short a time as possible. Before you change anything, it helps
Collecting Credit Card Signatures and Authorizations in Altru
“Do we need the guest to sign?” sounds like a simple question, but the answer depends on how the card was taken and what the signature is supposed to prove. Signing for a chip card at the admissions desk is one thing. Getting written permission to charge a member’s card every year, or to bill
How to Collect Waiver Signatures for Events Registered in Altru
Camp registrations, behind-the-scenes animal encounters, kayak tours on the garden pond, overnight sleepovers in the galleries: sooner or later, an event needs a signature. Usually it’s a liability waiver or a photo release, sometimes a parental consent for a minor. And the first thing most administrators discover is that the Altru event registration form has
Selling Tickets Through Goldstar and Other Third Parties with Altru
Discount and deal sites like Goldstar, plus group-buy platforms, tour operators, and hotel concierge programs, can bring you visitors who would never have found your website. The catch is that they sell tickets in their own system, and Altru doesn’t know those sales happened until a guest shows up holding a voucher or a name
How to Count Virtual Program Participation in Altru
“How many people did we reach online last year?” sounds like a simple question until someone asks it of Altru. Altru was built to track people who buy something, register for something, or walk through a gate. A recorded tour on YouTube or a live stream on Facebook doesn’t produce any of that, so the
How to Sell Virtual Events, Lectures, and Trivia Nights with Altru
Altru will happily take money for a lecture, a trivia night, or a behind-the-scenes livestream. What it won’t do is host the stream. There’s no video room inside Altru and no built-in way to hand a buyer a private join link. Selling a virtual event really means connecting two separate jobs: Altru handles the sale
How to Show Other Dates and Times in Altru Online Ticketing
A family lands on your ticketing page for Saturday, sees that the 11:00 entry is sold out, and leaves. Sunday at 11:00 had plenty of room, and so did Saturday at 1:30. They never saw either one, because the page didn’t make the alternatives easy to find. That is the real problem behind “other dates
How to Track Event Participants in Altru, Not Just Ticket Buyers
“Who actually came?” sounds like a simple question until someone asks it about a summer camp session, a member preview night, or a lecture series. Altru is very good at telling you who paid. Telling you who participated takes some deliberate setup, and the right setup depends on what kind of event you’re running. This
How to Remove Event Participants in Bulk in Altru
You imported a guest list into the wrong event. Or a test registration run left forty fake names on next month’s gala. Or an event was rescheduled and half the registrants need to come off the original date. Whatever the cause, you now have a lot of participants to remove, and clicking delete forty times
