Botanical gardens

How to assign a membership level to a membership card — video thumbnail
How to assign a membership level to a membership card

How to assign a membership level to a membership card

Introduction Learn to assign a membership level to a membership card to accurately link different membership card designs to one email. Make sure that you have the Program name and Level matched and spelled the same in Altru. This will make sure that every time this specific program name and level are referenced, this specific

Digital Membership CardsMemberships

May 13, 2022

How to add the eTicket link to the default acknowledgment email in Altru

How to add the eTicket link to the default acknowledgment email in Altru

In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this,  your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email

Email Designer

April 26, 2022

How to enable email automation

How to enable email automation

If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the

Email Designer

April 16, 2022

How to do manual tagging of emails for resends in Altru for digital membership cards

How to do manual tagging of emails for resends in Altru for digital membership cards

Manual Tagging comes in handy when guests who already received an email request to receive the same email again. Losing access to email because of accidentally deleting it or losing access to the email address is possible, so knowing how to do manual tagging is a must to help your customers with this request. Keep

Digital Membership CardsMemberships

February 2, 2022

How to assign a role for membership cards in Altru

How to assign a role for membership cards in Altru

Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru.  Steps on how to assign a

Digital Membership CardsMemberships

January 27, 2022

How members’ names work on the digital membership card

How members’ names work on the digital membership card

In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in

Digital Membership CardsMemberships

January 6, 2022

Emails you need to set up for Digital Membership cards

Emails you need to set up for Digital Membership cards

Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need

Email Designer

December 29, 2021

How to download stats for barcode scanners

How to download stats for barcode scanners

Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will

Guest ServicesTicket ScannerTicketing

December 28, 2021

Digital Membership Cards FAQ for Altru Organizations

Digital Membership Cards FAQ for Altru Organizations

To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital  Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why

Digital Membership CardsMemberships

December 17, 2021

How to add additional programs to the calendar

How to add additional programs to the calendar

Calendar Builder of Social Good Software is a tool designed to create calendars from Altru data. It is useful in creating calendars for time ticketing, school programs, and special events. Learn how to add additional programs to your calendar and make necessary adjustments using the Altru query and enjoy the benefit it can bring to

Calendar BuilderTicketing

December 14, 2021

Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.