Email Designer
How to Email Scheduled Program Attendees in Altru
Saturday’s bird walk moved to the east gate. The Tuesday homeschool class has a new instructor. Next week’s camp session needs signed waivers before drop-off. Each of these messages is easy to write. The hard part is getting it to the right people, meaning everyone holding a ticket for that program on that date and
How to Split a Donation Across Multiple Designations in Altru
A donor hands over $500 and says, “Put $300 toward the new elephant habitat and the rest wherever you need it most.” That’s one gift with two designations. Whether Altru handles it cleanly depends almost entirely on where the gift gets entered: in back-office revenue, at the point of sale, or through a web form.
Using Blackbaud for Outlook with Altru: What Works and the Workarounds
Blackbaud makes an Outlook add-in, usually called Blackbaud for Outlook, that lets fundraisers see constituent details and log email as interactions from inside their inbox. It was built for Raiser’s Edge NXT. Altru users who find it naturally ask whether they can install it too. The short answer: as far as we know, the add-in
How to See Where a Query Is Used in Altru Before You Change It
You open the query list to tidy up and find something called “Members copy 2 FINAL (use this one).” Nobody remembers who built it. It might feed the monthly renewal mailing, or it might be dead weight from three development directors ago. Before you edit or delete it, you want to know one thing: what
How to Send Automatic Reminder Emails to Altru Group Sales Customers
A school group of 60 books a field trip in October for a date in May. Between those two moments, a lot can drift: the teacher who booked it changes, the bus company moves the arrival time, the chaperone count doubles, and nobody remembers the lunchroom rules. The reminder email a week out is what
How to Preview Merged Letters in Altru Before You Print
You find out a letter merge went wrong when a donor calls to ask why her thank-you says “Dear ,” or lists a gift amount of 250 with no dollar sign. By then two hundred copies are already in the mail. The fix is to look at real merged letters before anything prints, and Altru
How to Change the Date Format in Altru Acknowledgment Letters
“Thank you for your gift of $250.00 on 10/14/2026.” It’s accurate, but it reads like a receipt printer wrote it. Most development directors want “October 14, 2026” in a thank-you letter, and some want the weekday or no year at all. The good news is that the date format in an Altru acknowledgment is usually
How to Set Up a Newsletter Signup Form for Altru: Three Options
A newsletter sign-up looks like the simplest form on your website: a name, an email address, a submit button. In Altru it gets more complicated, because Altru’s web forms are built mostly around transactions like buying tickets, joining, renewing, and giving. A visitor who only wants your monthly email doesn’t fit that mold neatly. So
How to Catch Mistyped Email Addresses on Altru Web Forms
One mistyped letter in “gmail” is enough to lose an online ticket buyer. The order goes through, the payment posts, and the eTicket goes to an address that doesn’t exist. Nobody knows until the guest shows up without a ticket, or until a renewal reminder bounces months later. There are two ways to guard against
Stop Altru From Copying Email Addresses to the Whole Household
A staff member adds a new email address for one adult in a household. Because the option to copy it to the household and its members was already selected, that address now sits on the spouse’s record, the household record, and possibly a teenager’s record too. A month later the spouse gets the other person’s
