Altru How-Tos
Social Good Software overview (Ep 38)
Overview: This video explains Social Good Software overview (Ep 38) for teams running Blackbaud Altru. Use it to evaluate the workflow, train staff, and decide what to implement next. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds and more time on
How to Get a Donation Form Link in Altru
If you use Blackbaud Altru for fundraising, you need a stable donation form URL to share on your website, emails, social posts, and campaigns. Using the correct Altru donation form link keeps gifts recorded against the right designation and makes reporting cleaner for development teams. This short guide shows where to find the donation form
How to create an attribute with Altru for a mailing list
Create an attribute with Altru for a mailing list to add greater dimension to your constituents. With this attribute, you can tag someone with specific mailing lists. You can also include and exclude individuals using this attribute. This is useful when sorting email lists out especially with events or tiered membership level perks. Creating an
How to preview pages with the Online Template
Online Template is an easy-to-use tool to customize your web forms. In this documentation, we will discuss how to use the tool and its available components. Also discussed is how to preview pages with the Online Template without swapping out those web forms in Altru and before these forms go live. With this tool, you
Types of emails for eTickets
Introduction Email designer is an app that allows you to customize and send automated emails for your Altru transactions. This tool is useful for different types of emails for eTickets because through it you can send messages with tickets in PDF form. Guests are no longer need to click on the link to download the
How to create reservation note types in Altru
Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that
How to Back Up Your Altru Website
Introduction Backing up your Altru website will help you recover from unplanned events that result in primary data loss or corruption. Backups are handy in restoring your website after an error occurs without losing any data. We highly recommend that you do a backup, especially if you are working on any online template and checkout
How to enable price types with Altru
In this guide: Learn enable price types with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
How to create a membership note type
It is very useful to create a membership Note Type for your queries. You can utilize it for any queries like manual tagging, sending emails for batch orders, and sending emails for advance, daily, and online sales. Steps to create a membership Note Type 1: Go to your Altru account and click on Administration. 2:
eTicket sending and cache process
Before an eTicket email sends out to members/customers, it will first undergo an eTicket sending process in which meeting the requirement/s of every step is necessary. It is a repeating process but failing to satisfy each condition will disregard the eTicket email. eTicket Sending Process Frequently Asked Questions (FAQ) 1. If I manually resend an email,
