Blog | Altru Guides for Ticketing, Memberships & Data
Reminder email template for Altru

Reminder email template for Altru

Social Good Software created a Reminder Email template to help you draft your reminder email effectively and with a personal touch. You can fully customize it to help you build a connection with your members and guests but under your organization’s brand and style. 1: Copy and save the template in your google drive. You

Altru, Blackbaud Altru, Botanical gardens, Email automation, eTickets, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

eTicket email template for Altru

eTicket email template for Altru

Have a hard time creating your eTicket Email? We got you! We’ve created a template solely to give you a starting point. This eTicket Email template is handy when sending the eTicket email out to guests through the Email Designer. You can easily customize it based on your organization’s preference. You also have the option

Altru, Blackbaud Altru, Botanical gardens, Email automation, eTickets, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to add a subdomain to your portal

How to add a subdomain to your portal

Introduction A neat and well-maintained domain for your website brings tremendous professionalism to your organization in the Internet era. When you have separate sections in your domain, like members, clubs, support, and others, it is recommended to create a separate subdomain to easily navigate to that section. It is easier to navigate to members.domain.### than

Altru, Blackbaud Altru, Botanical gardens, How-to, Member self-service, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to merge two records together with Altru using the Deduper

How to merge two records together with Altru using the Deduper

The Deduper application is a powerful application for managing records in your constituent database and removing duplicate records that it sees. As you continue to use it, you can see many tools at your disposal to view different records in depth, compare different values, and run many scenarios to clean and manage your database better.

Altru, Blackbaud Altru, Botanical gardens, Duplicate management, How-to, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to update phone number or address with Altru

How to update phone number or address with Altru

In your web forms, you create all kinds of methods for your guests to purchase tickets, edit membership details, and so on; however, what if you have a change of address or phone number with your own company? You will need to go into Altru to update the phone number or address, which we will

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

Automated welcome email

Queries in Altru are used to gather information from the database. You can utilize it in creating memberships, sending emails, and so on. One query that is useful to your organization is an automated welcome email for first-time membership purchases. It will help you save time on sending welcome messages to new members and generate

What is the difference between the three email types?

Introduction You’ve entered the phase of setting up emails using the Email Designer, copying and pasting some ODATA links, and setting up the UI Design to make the emails look pretty. After punching in some steps, you’ve come to a crossroads: Email Type. Three buttons appear on this screen, saying “Transactional Email,” “Membership Email,” and

Detaching emails from constituent records process

Introduction One of the powerful tools built into the Deduper has the function of detaching emails from constituent records so the records are concise and cleaner. Sometimes, constituents have multiple emails or a different primary email, and it may be difficult to decipher which email is better to utilize in the constituent record. Going through

How to set up calendar days

How to set up calendar days

Introduction Calendar Builder is a tool that you can use to create and customize a calendar for internal and personal use. You can also utilize this tool to modify your calendar before sharing it on your website. When you set it up, you must consider its visual appearance. Making the days with scheduled activities be visible rather

Altru, Blackbaud Altru, Botanical gardens, How-to, Museums, Nonprofit software, Social Good Software, Timed ticketing, Video tutorial, Zoos and aquariums

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