Blog | Altru Guides for Ticketing, Memberships & Data
How to create reservation note types in Altru

How to create reservation note types in Altru

Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

How to assign a role for membership cards in Altru

How to assign a role for membership cards in Altru

Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru.  Steps on how to assign a

Altru, Blackbaud Altru, Botanical gardens, Digital wallets, How-to, Membership cards, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to Back Up Your Altru Website

How to Back Up Your Altru Website

Introduction Backing up your Altru website will help you recover from unplanned events that result in primary data loss or corruption. Backups are handy in restoring your website after an error occurs without losing any data. We highly recommend that you do a backup, especially if you are working on any online template and checkout

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

Automated welcome email query

We use queries in Altru to gather information from the database so we can create memberships, send emails, and so on. An automated welcome email for first-time membership purchases is a query that is useful to your organization. It will save you time to send emails to new members, deliberate their digital membership card, and

How members’ names work on the digital membership card

How members’ names work on the digital membership card

In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in

Altru, Blackbaud Altru, Botanical gardens, Digital wallets, How-to, Membership cards, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

Emails you need to set up for Digital Membership cards

Emails you need to set up for Digital Membership cards

Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need

Altru, Blackbaud Altru, Botanical gardens, Email automation, eTickets, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to download stats for barcode scanners

How to download stats for barcode scanners

Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will

Altru, Barcode scanning, Blackbaud Altru, Botanical gardens, How-to, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

Digital Membership Cards FAQ for Altru Organizations

Digital Membership Cards FAQ for Altru Organizations

To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital  Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why

Altru, Blackbaud Altru, Botanical gardens, Digital wallets, Membership cards, Museums, Nonprofit software, Social Good Software, Video tutorial, Zoos and aquariums

How to enable price types with Altru

How to enable price types with Altru

In this guide: Learn enable price types with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

How to add additional programs to the calendar

How to add additional programs to the calendar

Calendar Builder of Social Good Software is a tool designed to create calendars from Altru data. It is useful in creating calendars for time ticketing, school programs, and special events. Learn how to add additional programs to your calendar and make necessary adjustments using the Altru query and enjoy the benefit it can bring to

Altru, Blackbaud Altru, Botanical gardens, How-to, Museums, Nonprofit software, Social Good Software, Timed ticketing, Video tutorial, Zoos and aquariums

How to create a membership note type

How to create a membership note type

It is very useful to create a membership Note Type for your queries. You can utilize it for any queries like manual tagging, sending emails for batch orders, and sending emails for advance, daily, and online sales. Steps to create a membership Note Type 1: Go to your Altru account and click on Administration. 2:

Altru, Blackbaud Altru, How-to, Nonprofit software, Social Good Software, Video tutorial

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