How to change event colors and navigation
This short tutorial will guide you how to change the colors of event types and checkboxes. Requirements: An already built calendar by Social Good Software Checkboxes (either custom created or built-in) Steps: 1. Click “Calendar Builder” tab on Social Good App. Now click a calendar from available calendars to open the calendar for which you
How to Create a Timed Ticketing Calendar for Altru
Social Good Software allows you to properly manage your office activities. This video and short tutorial will step-by-step teach you how to build a calendar for Altru using Social Good Software. Requirements: Social Good Software account Query(s) (discussed in the previous article) in information library for powering the Altru calendar Steps: Click “Calendar Builder” tab
How to create a program query
In October 2022, Altru released in this article about a new feature that can be used to query remaining capacity for programs. Feel free to use this field to query the remaining capacity:
Social Good Software Update 1.2.1v
Deduper Added support for merge configurations based on name instead of ID. Calendar Builder Added better support for Windows IE browser on admin UI Fixed a minor bug with scroll bar hiding labels Fixed a minor bug with icons not showing the right color Revised the “More” option in calendar to show in a bigger
How to Enable Checkout Flows with Altru
Checkout flows let Blackbaud Altru organizations replace clunky default online purchase experiences with a modern, brand-aligned checkout. Guests buy tickets, memberships, and event packages more easily, while your team keeps transactions recorded in Altru. Social Good Software checkout flows connect to Altru so inventory, pricing, and order data stay in one system of record. This
How to Disable eTicket Emails in Altru
Altru provides you with two options to disable outbound messages for online transactions. Let’s review both options to decide which option is best for you. Disable emails at the web-form level – (Not supported by Altru) Disable eTickets email – Stops all eTickets emails from being delivered Disable emails globally – Stops all transactional emails
Social Good Software Update 1.1.3v
Calendar Builder Added, “Powered by Social Good Software” as a backlink to all calendars. Barcode Scanner Added support to validate tickets with Altru by sending data back on the initial scan. Added the ability to configure the value of the ticket being scanned in. Added support for secure barcodes from Altru. Checkout Flows and Online
Social Good Software Update 1.1.2v
Calendar Builder Fixed bug with event color being replaced when Altru response back with no data. Added support to pass parameters to the destination on a redirect for events in the calendar. Added support for Google Analytics to re-evaluate links on the calendar if Google Analytics is available. Email Designer Added support for Note Types
Social Good Software Update 1.1.1v
Calendar Builder Added support to change the timezone for each calendar. Created documentation on how to force a data update with Google Calendar. Tested for edge cases for Timezones and verified new timezones are working correctly. Fixed minor bugs when some calendars were not getting updated every five minutes. Email Designer Added support to change
How to delete your account
In this guide: Learn delete your account in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds and more
How to force a data refresh to iCal Feed
Make sure that when you are in Google Calendar you append the following value to the iCal Feed to force a data update. &noCache
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