Social Good Software Update 1.1.1v
Calendar Builder Added support to change the timezone for each calendar. Created documentation on how to force a data update with Google Calendar. Tested for edge cases for Timezones and verified new timezones are working correctly. Fixed minor bugs when some calendars were not getting updated every five minutes. Email Designer Added support to change
How to delete your account
In this guide: Learn delete your account in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds and more
How to force a data refresh to iCal Feed
Make sure that when you are in Google Calendar you append the following value to the iCal Feed to force a data update. &noCache
Social Good Software Update 1.1.0v
Deduper Update The Deduper tool started as a simple tool to help you find duplicates in your data inside of Altru. As any Altru customer knows, duplicate data is a big concern. The duplicate record problem goes far beyond Arts and Culture organizations. Other companies such as banking, finance, health care all have to deal
How to download your receipt
Before getting started You must be an administrator to view and download receipts You must have processed your payment online How to download your receipt Step 1: Go to the billing section Click on the Settings tab on the left navigation. Click on the Billing tab on the top right-hand navigation. Find the transaction you
How to downgrade/upgrade your plan
Details on changing your plan You must be an administrator of the account You must have set up your billing details How to downgrade/upgrade your plan Step 1: Downgrade or upgrade your plan Click on the Settings tab on the left navigation. Click on the Billing tab on the top right-hand navigation. Click on the
How to cancel your subscription
Details on canceling your account Not happy? Let us know You can cancel anytime Your subscription will remain active till the day you paid All billing will be stopped immediately How to cancel the subscription NOTE: You must be an administrator and have logged into your account before you can proceed with this guide. Step
How to set up account billing
Who needs to set up account billing? You represent your organization You are the administrator of the account You have access to an organization card you can use How to create your account? NOTE: You must be an administrator and have logged into your account before you can proceed with this guide. Step 1: Choose
How to connect Altru credentials with the Social Good Software
Before you continue, please make sure you have completed the following action items. Created an Altru Account and verified it Created a Social Good Software Account and verified it You are the administrator for the Social Good Software Account How to connect Altru credentials with the Social Good Software Application Step 1: Correctly setup Altru
How to create a new account with Altru
If you have been looking for a way to create an Altru Account for the Social Good Software application, then look no further. In this short tutorial, you will learn how to create an account with Altru. Just follow the steps listed below. Why create a separate account? Logging purposes – You can monitor what
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