Learn how the Altru real-time data updates work with Social Good Software. You will learn how we connect into Altru using the API and how the software application listens to data events from Altru.
Once the data event happens each application will be notified and trigger an update accordingly for real-time data.
My Calendars timestamp is not updating? This is because your calendar has no new data. The moment new data becomes available your calendar will be updated automatically.
I’m not seeing any new data is this working? Don’t worry if you see an empty activity tab. This just means there is no new data available. The moment data becomes available it will be updated on the activity tab of the application.
Museums, zoos, gardens, and science centers running Blackbaud Altru often need downstream tools to react as soon as tickets sell, memberships renew, or capacity changes. Social Good Software listens for Altru API data events and pushes updates into connected apps in near real time.
What gets updated in real time
- Website calendars and timed-ticketing availability
- Membership-related tools that depend on current member status
- Connected workflows that should not wait for a nightly sync
What if a calendar timestamp is not changing
If your calendar timestamp is not updating, it usually means there is no new data yet. When new availability or sales land in Altru, the calendar refreshes automatically.
An empty activity tab does not mean the integration is broken. It means no new events have arrived. As soon as Altru emits new data, activity and connected tools update.
