Deduper
How to Track More Detail on Guest Passes in Altru
Guest passes look simple on a membership brochure: “Family Plus includes four guest passes.” Then the questions start. Do they expire? Can a member hand one to a neighbor who visits alone? Does a pass cover a special exhibit or only general admission? Who used the last one, and when? Altru’s guest pass handling covers
How to Change a Merchandise Price at the Register in Altru
A guest brings a mug with a chipped handle to the register and asks for a few dollars off. Or a local artist drops off ten hand-thrown bowls, each priced differently. Or the gift shop manager wants to clear last season’s T-shirts at whatever price moves them. In each case the cashier needs to charge
How to Update Name Formats for Existing Constituents in Altru
You finally agree on how mail should be addressed. Maybe it’s “Ms. Jane Smith” instead of “Jane Smith,” or “The Smith Family” for household members, or first-name salutations for your friendly member letters. You update the default name formats in Altru, run a test letter, and nothing changes for the thousands of people already in
How to Use the Altru Search Bar to Find Constituents Faster
A member is at the desk, a phone is ringing, and you need their record now. In Altru, the fastest route to a constituent is the search in the page header. After a past interface update, that search stopped being an always-open text box and became a magnifying glass icon you click first. It’s still
How to Standardize and Verify Constituent Addresses in Altru
Pull a list of constituents in any Altru database that has been running for a few years and the addresses tell the story. “123 Main Street,” “123 Main St.,” and “123 main st” all belong to the same household. Apartment numbers sit in the city field. ZIP codes have lost their leading zero after a
Omatic vs Social Good Software: Which Fits Altru Organizations?
Omatic and Social Good Software both appear on shortlists for Blackbaud Altru organizations, but they solve different problems. Omatic is built for nonprofit data integration and data health across systems. Social Good Software is built to improve Altru revenue operations and guest experiences. This article explains what each is optimized for, and when Social Good
