Blackbaud Altru
How to Set Up an Animal or Artifact Adoption Program in Altru
Adopt-an-animal, adopt-a-tree, adopt-an-artifact: these programs bring in steady money and great storytelling. Altru doesn’t have a dedicated “adoption” module, though. You build the program out of pieces Altru already has, and the piece you pick decides how reporting, renewals, receipts, and fulfillment work for years afterward. So make that decision deliberately before anyone sells the
How to Track Board Members as Volunteers in Altru
A trustee is a volunteer, a donor, usually a member, sometimes a committee chair, and occasionally a vendor’s spouse. When someone asks you to “track board members as volunteers” in Altru, the hard part isn’t finding a field to tick. The hard part is deciding which of those roles you need to report on later,
Can You Use Geofencing with Altru? How to Make It Work Anyway
Short answer: not inside Altru itself. Altru is a ticketing, membership, fundraising, and CRM platform. As far as we know, it has no feature that draws a boundary around a location and triggers an ad, notification, or message when a phone crosses it. If you’ve heard otherwise, ask Blackbaud support directly, because product capabilities change
How to Verify Your Domain for Facebook When You Use Altru
Facebook domain verification trips up Altru organizations for one simple reason: there are usually two websites involved. One is your own site, the one you control, where people read about exhibits and hours. The other is wherever your Altru web forms live, which is hosted by Blackbaud. Meta only lets you verify a domain you
Altru Web Forms for Organizations: Corporate and School Buyers
A local bank wants to buy a corporate membership. An elementary school wants to pay for a field trip deposit. A family foundation wants to make a gift online. In each case the payer is an organization, but most Altru web forms are built around one person filling in their own name, address, and email.
How to Show Today’s Date on Altru Web Forms (and Get the Time Zone Right)
It sounds like a small thing: put today’s date at the top of the ticket form. Guests buying same-day admission on a phone want to know they’re about to buy for today, and staff selling from a kiosk or a tablet like the reassurance too. But an Altru web form doesn’t have an obvious “insert
How to Add Helper Text Under Altru Web Form Fields
A single line of gray text under a form field can save a dozen support emails. “Enter the name as it should appear on the membership card.” “We’ll send your tickets to this address.” “Use the billing ZIP for your card.” These small notes are standard on most checkout pages, and their absence is one
How to Change the Altru “Continue to Shop” Button Color With CSS
The “Continue to Shop” button on an Altru online sales page usually ships in whatever default color the form template uses. On a branded website it ends up looking a little off. Changing it is a small CSS job, and the hard part is finding the right selector, not writing the rule. Below is the
How to Make Altru Package Web Forms Cleaner and Easier to Buy From
Packages are some of the best-value items an Altru organization sells: general admission plus a show, a garden entry plus a guided tour, a family bundle with parking. They are also, very often, the ugliest thing on the website. The package web form tends to show every component as its own block, asks for a
Blackbaud Payment Remittance Changes: What Altru Teams Should Do
An email lands in the finance inbox: Blackbaud has new banking details, please update your vendor record before the next invoice. Or a letter arrives with a different remit-to address than the one on file. Before anyone touches accounts payable, stop and confirm it. Vendor payment-change notices are one of the most common ways nonprofits
