What our customers say
Museums, zoos, gardens, and historic sites use Social Good Software to get more out of Blackbaud Altru. Here is what they tell us.
★★★★★
“Thanks Lexi! We have made $10k since we started using this feature in October 2025.”
M
Meredith
Norfolk Botanical Garden
★★★★★
“We have about 60 different emails set up now: cards, renewals, gift acknowledgements, special experience bookings, membership upgrades for ticket buyers, surveys, even birthday cards to members. It is all working great! Your support folks Diana and Kim have been fantastic as well.”
K
Ken
National Baseball Hall of Fame
★★★★★
“I cannot tell you how helpful the SGS integration has been. The digital membership cards have been a MAJOR asset, the improved online checkouts have been great for public perception, and the member portal has noticeably decreased the number of complaints I get!”
MH
Missouri History Museum
★★★★★
“We rebuilt our admissions and class calendars on Social Good while redesigning our website. Member checkout is now attractive and intuitive, we get far fewer phone calls about missed discounts, and the team even added two product enhancements mid-project to fit our needs.”
HF
Holden Forest & Gardens
Arboretum
★★★★★
“Every public-facing program now funnels through Social Good. We launched six new programs on the calendar, registrations feed straight into our CRM so marketing can re-engage attendees, and branded purchase and reminder emails go out automatically.”
KC
Kohl Children’s Museum
Children’s Museum
★★★★★
“We replaced a clunky, multi-click ticket flow with a live calendar visitors can scan at a glance. For our ‘Back From the Dead’ cemetery walk, tours every ten minutes across three October weekends, the tickets-available counter and group-sales link keep capacity transparent and accurate.”
SH
Seton Heritage Ministries
Historic Shrine
★★★★★
“Moving to timed-entry reservations on Social Good helped us hold a typical year at 350,000 visitors through COVID. Most of our 15,000 members had never used online ticketing, so branded acknowledgement emails and digital membership cards brought everyone along without friction.”
C
Cheekwood
Botanical Garden
★★★★★
“Paper membership cards were an expensive, unsustainable practice: thousands of pages mailed each year, and members waiting up to two months for their cards. Social Good’s digital membership cards save to any member’s phone wallet, and scheduled welcome and renewal emails let our membership manager turn cards around in as little as a day. Complaints dropped dramatically, families can now share their card with every adult on the membership instead of just two, and our renewal rates went up coming out of the pandemic.”
MC
Madison Children’s Museum
Madison, WI
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