Passage is a modern event-ticketing app with livestream and simple online sales. Social Good Software runs membership and admissions on Blackbaud Altru, where every sale connects to a member and a donor. The gap is what the ticket is attached to.
A slick event app vs a member and donor record
Passage sells event tickets cleanly and supports livestream, which suits a straightforward event. It is not built around a membership base or a donor record: it does not validate tiers at checkout, manage renewals, or track giving over time. For a museum or garden, those are the daily operation, not extras.
| Decision factor | Passage | Social Good Software |
|---|---|---|
| Built for | Modern event tickets, livestream | Membership and admissions on Altru |
| Member pricing and tiers | Not validated | Automatic from Altru |
| Renewals | Not a focus | Full lifecycle |
| Donor record | Not included | Native via Altru |
| System of record | Its own | Altru (we extend it) |
When Passage is the right call
For a standalone event, especially one with a livestream component, where membership and donor tracking are not needed, Passage is a fast, modern option.
Members and giving, native to Altru
Social Good Software validates member pricing and tiers at checkout and ties admission and giving to the Altru record, so a ticket buyer is connected to the member and donor behind the sale.
What the ticket is attached to
An event app attaches the sale to an order. A cultural platform attaches it to a person, with a membership tier and giving history. That connection is what turns a single visit into a lasting relationship.
Frequently asked questions
Is Social Good Software a Passage alternative?
For a cultural venue on Altru with members and donors, yes. For a standalone or livestream event, Passage is a modern fit.
Does it validate memberships and track donors?
Yes, both, tied to the Altru record.
Do we have to leave Altru?
No. Altru remains the system of record; we extend it.
