Altru web forms are where most online ticket, membership, and donation sales happen, and they are often the least on-brand part of an organization’s website. A template that wraps those forms in your site’s header, footer, fonts, and colors makes the hand-off from your website to checkout feel like one experience instead of a jump to a different-looking page.
This short demo walks through customizing Altru web forms with a new online template.
Video walkthrough
Before you change your template
- Test on a phone first. Most visitors buy on mobile, so check that the header, navigation, and buttons fit a small screen before you check desktop.
- Keep the path back to your site obvious. A visitor who abandons checkout should be able to find their way back to your homepage or calendar in one tap.
- Check every form type. Ticketing, membership, and donation forms can look different. Open each one after you publish a template change.
- Clear your cache. If a change doesn’t show up, test in a private browser window before assuming it didn’t save.
When a template isn’t enough
A template changes how Altru forms look, not how they work. If the problem is the checkout flow itself (too many steps, no Apple Pay or Google Pay, no upsells), Social Good Checkouts replaces the form with a mobile-first checkout that still writes every sale back to Altru.
