Feature · Barcode Scanners

Ticket Scanner for Altru

Easy-to-use barcode scanner app to validate tickets from any phone or tablet

See it in action
Staff scanning a guest ticket with the Ticket Scanner mobile app

Easy to use mobile app

Ticket Scanner turns any iOS or Android phone into a barcode scanner for tickets. One scan validates the guest, with audio and visual feedback so your team always knows who checked in.

check_circleFree mobile app for iOS and Android
check_circleValidate tickets in one scan
check_circleAudio and visual feedback for accurate attendance
See it in action
Staff reviewing daily guest attendance after barcode check-ins

Track guest attendance

Know exactly how many guests check in each day. Ticket Scanner reports attendance back to Altru so you can staff with confidence, support grant writing, and keep accounting aligned.

check_circleDaily attendance totals you can trust
check_circleValid and invalid ticket review
check_circleOnline analytics dashboard by date
See it in action
Front desk staff looking up a guest by name for check-in

Quickly look up a guest

When a guest forgets or loses a ticket, look them up by first name, last name, or another field you choose. OData link support lets you pick the lookup fields that speed check-in at the gate.

check_circleSearch by name or custom fields
check_circleOData link support for Altru queries
check_circleKeep lines moving when tickets go missing
See it in action
Scanning memberships, tickets, and group visits in one barcode scanner app

Combine your barcodes

Validate online tickets, and program barcodes in one experience. Combine multiple Altru queries into a single source and choose the fields you want to check, for members, general admission, teachers, and school groups.

check_circleTickets, and program barcodes together
check_circleOne app for members, guests, and school groups
check_circleClearer attendance across events, GA, and field trips
See it in action
Fast barcode scan validating a ticket with live Altru data

Keep your data always up to date

Barcode scan response time is less than one second. Ticket Scanner stays in sync with Altru so staff can validate tickets quickly, even when connectivity is limited.

check_circleSub-second scan response
check_circleAltru data ready when you need it
check_circleValidate tickets with confidence at peak times
See it in action

Scan Altru tickets and membership barcodes faster

Ticket Scanner helps guest services check in Altru tickets and membership barcodes with a mobile-friendly workflow, built for museums, zoos, gardens, and events that need speed at the door without leaving Altru behind.

Watch this explainer and the rest of the product library on Software demos.

Watch: Ticket Scanner – Mobile scanning with Altru · All product demos

FAQ

Common Questions

What is Ticket Scanner for Altru?

Ticket Scanner is a Social Good Software mobile app that scans Blackbaud Altru ticket and membership barcodes for faster guest check-in at the door.

Does Ticket Scanner replace Altru?

No. Altru remains the system of record. Ticket Scanner checks guests in against Altru data so attendance and membership status stay accurate.

What can we scan?

Altru tickets and membership barcodes, including digital and printed codes, so guest services can use one workflow for admissions and members.

Who is Ticket Scanner for?

Museums, zoos, aquariums, botanical gardens, historic sites, and other cultural organizations running Blackbaud Altru that need quicker door lines and clearer attendance tracking.

See it in action

Get started with Social Good

801-822-0183

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Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.