Feature · Email Designer

Email Designer to create acknowledgment emails

Create and customize acknowledgment emails for your sales orders

See it in action
Staff designing branded outbound emails in Email Designer

Designing your outgoing emails

Customize the look of outbound emails for tickets, summer camps, memberships, and other online sales. Add order details from a custom query so every message reflects your brand and the right order information.

check_circleBranded templates for every sale type
check_circleCustom query fields for order details
check_circleControl how every guest email looks
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Choosing who receives Email Designer outbound messages

Customizing the outbound emails

Choose who receives each outbound message by email type. Route confirmations and notices to the right people without forwarding sales order emails by hand.

check_circleRecipient rules by email type
check_circleRoute messages to the right teams
check_circleFewer manual forwards between departments
See it in action
Guest opening a branded ticket confirmation email

Sending emails to your recipients

Give online and offline sales the same guest experience. Review sent emails, resend when needed, and send from your domain so messages stay out of spam folders.

check_circleSame experience for online and offline orders
check_circleReview and resend messages anytime
check_circleSend from your domain name
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Always-on monitoring of Altru sales for transactional emails

Always on time emails

We monitor Altru for new sales orders and send transactional emails with the right information around the clock, so confirmations go out without manual work.

check_circle24/7 monitoring of new Altru sales
check_circleAutomatic transactional email delivery
check_circleFewer missed confirmations for guests
See it in action

Automated acknowledgment email for Blackbaud Altru

Email Designer helps cultural organizations send branded transactional email for tickets, memberships, camps, and other sales on Blackbaud Altru, without replacing Altru as the system of record.

Instead of manual forwards and one-off messages, you design outbound emails, control who receives them by email type, and keep online and offline sales feeling consistent. Messages can send from your domain so more mail lands in the inbox, not spam.

Social Good monitors Altru for new sales orders and sends the right confirmation and follow-up email around the clock, so guests get information faster and staff spend fewer hours on the phone.

Watch the product explainer on Software demos, or pair Email Designer with Checkouts and Digital Membership Cards for a full guest journey.

Watch: Email Designer – Custom email communication with Altru · All product demos

FAQ

Common Questions

What is Email Designer for Altru?

Email Designer is a Social Good Software product that creates and automates branded acknowledgment and sales-related email on top of Blackbaud Altru.

Does Email Designer replace Altru email?

No. Altru remains the system of record for sales and constituents. Email Designer automates and brands the outbound guest communication triggered by Altru activity.

What kinds of email can we send?

Transactional messages for tickets, memberships, summer camps, and other online or offline sales, including order details driven by your Altru queries and configuration.

Can we send from our own domain?

Yes. Emails can come from your domain name so guests recognize the sender and you reduce the chance of landing in spam folders.

See it in action

Get started with Social Good

801-822-0183

Schedule your one on one demo to see the software in action.

Social Good platform
Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.