Email Designer
Why am I receiving an email about preventing duplicates from going out?
You may have received from us an email about preventing duplicates from going out, just like above. Why did I receive this? An email about preventing duplicates from going out automatically gets triggered when the system prevents an email from going to the same person multiple times. How do I resolve this? Check your query.
How to add content to the Email Designer from Word Document
Email Designer is an easy-to-use tool that helps customize your emails by using its different functions when adding content. It will help you create an email that can align with your organization’s brand and style, which help distinguish your organization from the others. To take full advantage of this application, we prepared an easy-to-follow guide
How to handle the delivery of emails, bounced emails, and complaints
Introduction There are times that when sending out emails with the Email Designer, some of them might get delivered, bounce, or have a complaint filed. It can happen for a few reasons, but the most common is not getting the correct email addresses at the time of purchase with Altru. We recommend that you set
How the relative to date email setting works
Do you have members who auto-renew more than once? Or a monthly membership program that requires an email to go out to members monthly? Keep on reading to learn how to use the relative to date frequency option in your email settings to send the same email on a specific date you want it to
Auto disable emails when queries change in Altru
In this guide: Learn Auto disable emails when queries change in Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less
How to add the eTicket link to the default acknowledgment email in Altru
In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this, your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email
How to enable email automation
If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the
Automated welcome email query
We use queries in Altru to gather information from the database so we can create memberships, send emails, and so on. An automated welcome email for first-time membership purchases is a query that is useful to your organization. It will save you time to send emails to new members, deliberate their digital membership card, and
Emails you need to set up for Digital Membership cards
Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need
How to create a query for mail provider using Altru
Introduction Below is a detailed process of creating a list that can sync over to either Constant Contact or Mailchimp. Take note that you will undergo the same process of creating a list of individuals whether you are using Constant Contact or Mailchimp and whether it is the main list or a sub-list. Make sure
