Email Designer

How the relative to date email setting works — video thumbnail
How the relative to date email setting works

How the relative to date email setting works

Do you have members who auto-renew more than once? Or a monthly membership program that requires an email to go out to members monthly? Keep on reading to learn how to use the relative to date frequency option in your email settings to send the same email on a specific date you want it to

Email Designer

May 26, 2022

Auto disable emails when queries change in Altru

Auto disable emails when queries change in Altru

In this guide: Learn Auto disable emails when queries change in Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less

Email Designer

May 25, 2022

How to add the eTicket link to the default acknowledgment email in Altru

How to add the eTicket link to the default acknowledgment email in Altru

In this guide, you will be able to learn how to add the eTicket link to the acknowledgment email in Altru. With this,  your constituents will be able to download and check it easily as it was already in the transactional email sent to them. Steps on How to Add eTicket Link to the acknowledgment email

Email Designer

April 26, 2022

How to enable email automation

How to enable email automation

If you are done with your emails and are now ready to send out all your outbound messages, the email automation of Email Designer is very helpful. All you have to do is to enable the automation function for it to send messages on your behalf. Make sure you follow the steps below for the

Email Designer

April 16, 2022

Automated welcome email query

We use queries in Altru to gather information from the database so we can create memberships, send emails, and so on. An automated welcome email for first-time membership purchases is a query that is useful to your organization. It will save you time to send emails to new members, deliberate their digital membership card, and

Digital Membership CardEmail Designer

January 11, 2022

Emails you need to set up for Digital Membership cards

Emails you need to set up for Digital Membership cards

Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need

Email Designer

December 29, 2021

How to create a query for mail provider using Altru

How to create a query for mail provider using Altru

Introduction Below is a detailed process of creating a list that can sync over to either Constant Contact or Mailchimp. Take note that you will undergo the same process of creating a list of individuals whether you are using Constant Contact or Mailchimp and whether it is the main list or a sub-list. Make sure

Email Designer

December 9, 2021

Manual tagging query for Altru

Below is a sample manual tagging query for Digital Membership Card that you can follow when creating one for your organization. Include records where: Results fields :

Email DesignerMembership Queries

December 6, 2021

How to bypass single email limit per email type

How to bypass single email limit per email type

Email Designer of Social Good Software can bypass a single email limit per email type. You can enable this option if you need to email the same recipient multiple times. Keep reading to know how and when to use this option for your organization. Step 1: Log in to your Social Good Software account. Step

Email Designer

November 16, 2021

How to send the email to the same recipient

How to send the email to the same recipient

Introduction There are instances when people are requesting the organization to resend a particular email to them for different reasons. This guide on how to send the email to the same recipient is very helpful in this situation. Make sure to strictly follow the step below before you enable the function ‘sending the same email

Email Designer

November 14, 2021

Social Good platform

See Social Good in action

Tell us a bit about your organization and we’ll take you straight to short demo walkthroughs of the software.