Calendar Builder
How Cultural Sites Approach Program configuration questions in Blackbaud Altru
If your team is wrestling with program configuration questions in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or a
Make Group Sale Reservation Available for Online Sale for Altru Programs and Events
If your team is wrestling with Make group sale reservation available for online sale (and also allow deposit payment) in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff
Managing Custom Etickets in Blackbaud Altru
Custom Etickets rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days need a written path anyone on the
Better Ways to Manage Password Resets in Blackbaud Altru
Most Altru teams hit Password Resets the same way: the process works when a senior person is free, then falls apart when seasonal staff or a peak weekend takes over. The cost is usually quiet at first: extra phone calls, spreadsheet side paths, and one person who “just knows” how to fix it. Then peak
Email Eticket When Purchased in Daily Sales: Practical Options for Altru Teams
Ability to email eTicket when purchased in daily sales rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days
Automatically Mark Registrants as Checked-in After Scanning Ticket in Blackbaud Altru
Automaticaly mark registrants as checked-in after scanning ticket. rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days need
Capacity Managed by Price Type for Altru Programs and Events
If your team is wrestling with Capacity Should Be Able to Be Managed By Price Type in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next
Group Sales: Adjust and Refund Payments After Check in Blackbaud Altru
If your team is wrestling with Group Sales: Be able to adjust and refund payments after check in (without adjust capacity) in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it
XTruLink vs Social Good Software: Which Fits Altru Organizations?
XTruLink (now part of the broader XTru platform) and Social Good Software both serve cultural attractions that run on Blackbaud Altru. Both help teams sell tickets and memberships, recognize members at the door, and reduce friction for guests. They are not the same product category in practice. This article explains what each is optimized for,
How to exclude selected events from a calendar
In this guide: Learn exclude selected events from a calendar in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on
